Sr. Manager, Risk-as-a-Service SME

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We're looking for a highly knowledgeable risk and fraud product Subject Matter Expert (SME) to join our Risk-as-a-Service product team, focusing on the commercialization and growth of our portfolio. You will be working closely with leaders across PayPal to delight our customers and drive financial outcomes for the business. The ideal candidate will have extensive experience in the payments industry, specifically with transactional risk and fraud tools; they will demonstrate a highly consultative approach with merchants to deploy the right combination of solutions and strategies to optimize for their unique needs.

Job Description:

Meet our team:  

The Risk-as-a-Service (RaaS) Product team manages several distinct, monetized solutions that empower merchants to address risk and fraud throughout the transaction lifecycle.  These global solutions are deployed across PayPal’s processing platforms and serve all sizes of businesses, from small and medium sized companies to large, global enterprises.  You will be working closely across the Product Management teams supporting the RaaS solutions as well as key cross-functional partners in Sales, Account Management, Finance, Go-to-Market, Data Science, and more to ensure successful adoption and scale. 

 

Job Description 

Your Day-to-Day: 

• Deep dive into data: Leverage internal and external data to identify growth opportunities and craft/execute initiatives to capture them; sales pipeline and backbook portfolio lists are examples of key data sources you will reference regularly 

• Consult throughout the sales funnel: Serve as a resource for training and developmen