Senior Director Culinary Operations

 

Pay Grade: 18 

Salary: 

Other Forms of Compensation:  

 

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

 

With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

Job Summary

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CCL is a member of Compass Group USA

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Seeking a dynamic senior culinary leader who loves to inspire and mentor culinary leaders and hourly team members. This leadership role is responsible for delivering results through the effective leadership of and mentoring of two key culinary teams – direct-reporting regional Corporate Executive Chefs and indirect-reporting embedded System Chefs.
 

Join our elite team who specialize in changing the ‘old-school’ thinking about dining in a Senior Living or Behavioral Health community. Dining is one of the top two reasons a resident chooses to live in a community – and we are passionately focused on delivering exceptional meals and experiences which make that choice an easy one!

 

CCL Hospitality Group is the fastest growing, and largest national provider, of culinary services to a broad variety of exceptional clients. We go to market with specialized and unique brand offerings designed to fit each client and community’s diverse needs – from fine dining restaurants with extensive wine lists, to bistros and pubs, morning coffee shops and restaurants, to the compassionate care we offer with meals especially tailored for the medical needs of the healthcare areas of dining service.

We are a food and leadership focused team - creative about our entrepreneurial approach to delivering elevated dining services - if you want to ‘be the best part of someone’s day’ – keep reading!

 

Essential Functions and Key Tasks:

As a Senior Director of Culinary Operations, you will have overall accountability to meet and exceed your Division’s culinary performance objectives and resident satisfaction targets within a multiple-state Divisional area.  This is accomplished through an advanced skill set related to productive and positive interactions with clients, culinarians, operators and interconnected field support teams. 

 

Driving all tactics and strategies to ensure the successful training and installment of our Executional Framework is one of the highest priorities of this role.  This includes leading the Divisional rollout of training, ensuring consistent use of assessments, and driving improvement in community, district, regional and division results.  Our culinary team specializes in all parts of the Consumer Experience Delivered section – being the subject-matter-expert of the Culinary Excellence section and all other areas which have interconnectivity with culinary efforts.  This includes focusing on implementing systems and behaviors that drive long-term success through the direct mentoring of your regional, system and community based culinary teams.

 

This position reports to the SVP, Chief Culinary Officer.

 

Key Tasks:

• Directly manage regionally based team of multiple Corporate Executive Chefs.  Indirectly manage dedicated System Executive Chefs.  Manage Division network of Regional Executive Chefs who are community based. 
• Develop and maintain performance-driven relationships with your direct and indirect reporting Corporate, System, and Regional Executive Chefs. Ensure high accountability through regular communication and follow-up to drive expected results in culinary excellence, food cost, waste reduction,