IT Telecom Analyst II - 999129 ** Internal to Department Only **

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

 

Primary Purpose:

Analyzes, installs, configures, maintains, and repairs telephony infrastructure and application components. Performs a wide variety of evaluation, maintenance, installation, and training tasks to ensure the telephony performance meets NSU requirements. Provides direction, information, and recommendations regarding telecom configurations and installations.

 

Job Category: Exempt

Hiring Range: 

Pay Basis:  Annually

Subject to Grant Funding? No  

Essential Job Functions: 

1. Responds and troubleshoots any alerts from the NSU monitoring system.
2. Troubleshoots and provides fault isolation for NSU remote locations.
3. Configures and troubleshoots NSU telephony infrastructure.
4. Implements approved architecture, deploys new and/or expanded network systems.
5. Configures, operates, and maintains the NSU telecom systems.
6. Performs regular maintenance on telecom devices, including but not limited to running system backups, reviewing logs, and upgrading OSs.
7. Maintains documentation on all routing policies, procedures, and configurations.
8. Completes special projects as assigned.
9. Performs other duties as assigned or required.

Special Requirement: Available on call 24 hours a day, 7 days a week using a rotation schedule.

Job Requirements: 

Required Certifications/Licensures: 

Preferred Qualifications: 

Is this a safety sensitive position? No  

Background Screening Required?  Yes  

Pre-Employment Conditions: 

 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.