Refugee Resettlement | Quality Control Specialist

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

Refugee Resettlement assists in helping create a home-away-from-home, we assist government-approved refugees in becoming self-sufficient through cultural orientation, job development, family reunification and resettlement.

The Quality Control Specialist is responsible for organizing data for reports, evaluating performance measures, improving systems for tracking program outcomes, and assisting the Program Director with other duties related to the quality of Refugee Resettlement programs. The successful candidate will demonstrate the ability to handle confidential information, ability to work in a diverse setting, and show enthusiasm and commitment to working with the refugee community.

What you Deliver

• Ensuring compliance of refugee resettlement grants with official guidelines, overseeing file documentation, ensuring all forms are reviewed and up to date, researching and collaborating in the writing of grants, creating, or updating training materials for all programs, ensuring compliance of processes and procedures within the Refugee Resettlement department, improving systems for tracking and maintaining data.
• Assisting in the development, implementation, monitoring, and reporting of program evaluation strategies. Supporting department efforts to provide quality services to clients, collect and report performance data. Works to develop and implement necessary instruments, forms, surveys, and other reports used for various program evaluation activities.
• Performing other duties as assigned. Attending meetings with other service providers, participate in staff retreats, United Way tours, agency fairs and speaking engagements; assist with special organizational project/events, and other duties as assigned.

The Expertise We're Looking For

• Associate Degree
• One (1) years of experience within social work or within a refugee program

The Skills and Assets You Bring, and More

• Demonstrated organizational and planning skills. Flexibility and comfort working in multi-assignments.
• Demonstrated success in dealing with a diverse environment.
• Ability to handle and maintain confidential information.
• Knowledge and proficiency in computer applications such as Word Perfect and dBase.
• Demonstrate multi-cultural skills and sensitivity.

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Catholic Charities is an equal opportunity employer.  We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.  Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.