Managing Director, Human Resources (US Property Management)

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Managing Director, Human Resources will oversee the development and implementation of strategies, programs, and processes related to the acquisition, development, retention, and management of team members in US Property Management (USPM). This role will work across all levels of the business and serve as a trusted partner to leadership, providing a value-add service that supports the delivery of the organization’s goals and furthers employee engagement.

You will be collaborating closely with colleagues in the US and internationally. This is a senior influential role requiring a commercial, collaborative, customer-centric approach. This is a new role for the USPM business that will require a self-starter mindset, where the incumbent will play a key role in defining and prioritizing focus areas to drive success.

This role will report to the Executive Director, Strategic Services Group within USPM and have a dotted line to the Senior Managing Director, Enterprise People & Culture. They will support a client group of c. 2,500 corporate and 19,000 property based employees and have 3-4 direct reports.

JOB DESCRIPTION

Key Responsibilities:

• Oversee the USPM People & Culture (P&C) function; defining the necessary roles and positions required for achieving the business unit’s priorities and goals, and recruiting, hiring, managing, and developing the team.
• Partner with leaders to deliver an HR strategy that supports growth and operational stability whilst protecting and embedding Greystar’s culture and values.
• Coach and advise senior leaders in all aspects of HR, including: talent management, organizational design, talent acquisition, total rewards and team member satisfaction, retention, and performance.
• Develop annual business plans and budgets tailored to the needs of the USPM business, overseeing strategic initiatives’ implementation and progress tracking.
• Oversee the timely and accurate execution of talent-related activities associated with property and portfolio takeovers, as well as acquisitions and mergers to ensure a smooth acquisition and integration of new team members into their employment with Greystar. 
• Analyze internal data to assess team member experience and in collaboration with leaders, deliver an engaging employee value proposition that supports our ability to compete for talent and reinforces Greystar as an employer of choice.
• Represent USPM and work collaboratively with peers in Enterprise P&C to drive operational consistency across the business, while understanding and allowing for functional differences as appropriate.
• Support the effective management of change across the business; leading strategies that drive high levels of commitment to achieving agreed outcomes.
• Partner with leaders and the Total Rewards function on our compensation & benefits strategy.
• Support an ongoing and measurable, long term focus on enhancing Diversity, Equity & Inclusion, taking the lead on ensuring DE&I is at the heart of our processes and plans.
• Support leaders in forecasting and planning their talent pipeline requirements in line with the function or business strategy.
• Provide expert guidance regarding the interpretation of federal, state and local laws pertaining to HR. Assist in responding to EEOC and DOL charges and other related issues.
• Develop and report on KPIs to enable the identification o