Hospital Cashier - Fort Worth, TX

Job Title: Hospital Valet Cashier
Department: Valet Parking Operations
Reports directly to: Guest Service Coordinator / Account Manager
Schedule: Full Time / Part Time - 2:00pm - 11:00pm (M-F) or 10:00am - 6:00pm (weekends only)
Status: Non-exempt
Compensation: $13.00 - $13.00 per hour
 

Position Summary:

The Valet Cashier plays a critical frontline role in the hospital’s guest experience by providing timely, courteous, and efficient cashiering and customer service support for the valet parking operation. This position is responsible for processing payments, issuing and managing valet tickets, and serving as a communication hub between guests and valet drivers. The Valet Cashier ensures smooth traffic flow, accurate financial handling, and a positive impression of the hospital’s services.

Primary Objective:
To provide friendly, accurate, and efficient service at parking facility entry and exit points by processing transactions, maintaining parking flow, and supporting a safe, welcoming guest experience. The Parking Cashier plays a critical role in representing PMC’s service standards while always ensuring financial accuracy and operational smoothness.

Duties and Responsibilities:

Customer Service: Provides courteous, professional service to all patients, visitors, and staff. Assists with general inquiries, addresses concerns, and ensures a positive first impression of the hospital's valet services.

Operational Support: Coordinates valet ticketing, vehicle tracking, and communication between guests and valet attendants. Maintains organized key and ticket systems to ensure efficient vehicle retrieval and flow.

Cashiering and Payment Processing: Responsible for accurately handling valet and parking transactions using a POS system, including processing various payment types, issuing receipts, and balancing the cash drawer. Ensures financial accuracy and supports smooth day-to-day operations.

Administration and Compliance: Completes daily reports, logs, and reconciliations while adhering to hospital policies on privacy, safety, and infection control. Keeps the cashier station clean, organized, and well-stocked.

Workstation and Equipment Maintenance: Keep the cashier booth or station clean, organized, and well-stocked (change, receipts, signage).

Safety and Security: Ensure a safe and secure environment by following all safety protocols, staying alert, and reporting suspicious activity. Secure cash, equipment, and personal belongings to protect company assets and maintain operational integrity.

Attendance and Professionalism: Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.

Additional Responsibilities: Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.

Knowledge, Skills, and Abilities:

Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.

Certificates and Licenses: A valid driver’s license and rel