VP, Partner & Technology Implementation Lead

• Develop and maintain protocols and guidelines for onboarding new partnerships:
  • Producers with Delegated Authority
  • Third Party Claims Administrators
  • Internal and/or external technology providers
  • External sponsor organizations/partnerships
  • Oversee 1-2 partner implementation specialists

 

• Oversee implementation and standardization of third-party relationships
  • Due diligence
  • Contracting
  • Connectivity – API or on-site product build
  • Reporting/data exchange
  • Communication/Training

 

• Ongoing management of third-party relationships
  • Scheduling/managing audits
  • Stewardship
  • Identifying opportunities for growth across A&H and Chubb
  • Technology/connectivity

 

• Optimization, coordination/prioritization, and internal reporting on progress of internal technology relationships
  • Manage 1 Business Analyst: coordinate with NA IT A&H counterpart
  • Oversee relationships with teams responsible for internal systems
    • Infinet
    • CRS
    • Tracker
    • CUW/WorkView
    • Genius/other legacy
  • Work effectively with other A&H Stakeholders who manage similar relationships
    • Product Development (RAPID, Assistance Providers)
    • Actuarial (RADAR Live)

This leadership role will require:

• 7-10 years of Insurance operations, technology, and/or third-party management experience
• Experience with and understanding of internal and external API connectivity
• Minimum bachelor’s degree 
• Strong internal and external communication skills
• Management experience important but not necessary

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.