Manager, Epic Revenue Cycle Applications - Business Applications/Information Solutions (Remote)

Job Description Summary

The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC’s clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following: Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC005304 SYS - IS Revenue Cycle & Epic HIM

Pay Rate Type

Salary

Pay Grade

Health-32

Scheduled Weekly Hours

40

Work Shift

Job Description

The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC’s clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following: Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management.    

 

Additional Job Description

Required Education/Skills/Work Experience:

A bachelor's degree in a technical discipline, business or healthcare administration, or related field required; master’s preferred. Ten (10) years of experience supporting clinical information systems may be considered in lieu of a bachelor’s degree. A minimum of five (5) years’ direct experience delivering and supporting healthcare systems/applications. 

 

Required experience/skills: 

• Strong interpersonal and leadership skills;  

• Proven experience building stakeholder relations and customer service; 

• Ability to research and develop a strategy to grow teams and manage applications; 

• Strong communication and presentation and communication (written/verbal) skills. 

• Demonstrated expertise implementing and/or upgrading an integrated electronic health record (EHR)  

Preferred experience/skills: 

• Experience with Epic with at least one Epic certification; 

• Other related certifications to include PMP, ITIL, Six Sigma, Informatics; 

• Patient engagement experience.

Physical Requirements 

• Mobility & Posture 

• Standing: Continuous 

• Sitting: Continuous 

• Walking: Continuous 

• Climbing stairs: Infrequent 

• Working indoors: Continuous 

• Working outdoors (temperature extremes): Infrequent 

• Working from elevated areas: Frequent 

• Working in confined/cramped spaces: Frequent 

• Kneeling: Infrequent 

• Bending at the waist: Continuous 

• Twisting at the waist: Frequent 

• Squatting: Frequent 

• Manual Dexterity & Strength 

• Pinching operations: Frequent 

• Gross motor use (fingers/hands): Continuous 

• Firm grasping (fingers/hands): Continuous