Sr. Program Director

Description

SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities, and creates long-term and community-wide change.

MAJOR DUTIES AND RESPONSIBILITES

• Reporting to the President, the Sr. Program Director ensures program services are delivered as required by contracts.
• Responsible for the management of designated SGA Programs, providing direction in programming, personnel, and program communication.
• Must have experience managing a combined program portfolio of 7 to 10 million dollars.
• Ensure that program services are of the highest quality.
• Sustain and increase the agency’s program revenue and service delivery.
• Secure funds to expand service areas and programs to enhance the Cycle of Opportunity.
• Develop and maintain internal and external relationships at the local, state and federal level to ensure current programs and partnerships remain strong, and help promote new opportunities.
• Promote excellence in areas of community programs.
• Work hand in hand with the program directors, managers and coordinators.
• Lead the budgeting process for programs.
• Set goals and targets for employees on performance related items.
• Provide timely feedback to employees so they are able to adjust behaviors to meet and exceed expectations in their positions.
• Execute progressive discipline up to and including termination.
• Maintain sound financial management overall program budgets.
• Ensure all program deliverables are met per contract requirements.
• Manage productivity standards and requirements within contracts.
• Represent the agency and building strong working relationships with community based organizations and city, state & federal government agencies related to perspective programs.
• Collaborate with all levels of senior management in identifying additional funding sources and responding to request for proposals.
• Serve as liaison between existing dedicated resources to promote shared learning and best practice identification and communication.
• Assessment/reassessment process for program efficiencies, clients/families, and direct service staff.
• Ensure all statutory and regulatory requirements are met and all required licenses are up to date.
• Ensure all department staff is trained regularly to meet compliance regulations.
• Perform additional duties as assigned.

Requirements

QUALIFICATIONS FOR THE JOB

Education:

· Bachelors in Social Service or Business Administration required. Master’s Degree in related field preferred.

Experience:

· At least twelve (12) years of extensive management experience.

· Significant experience in organizational/administrative development, program management with a demonstrated track record of success.

Other:

· Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals and community groups.

· Comprehensive knowledge of Neighborhood revitalization efforts.

· A clear understanding of the community(s) being served.

· Demonstrated track record of strong community engagement skills.

· Ability to perform and complete multiple tasks at the same time.

· Excellent verbal and written communication skills.

· Excellent analytical and organizational skills.

· Excellent management abilities.

· Unquestioned personal and professional integrity and dedicated work ethic.

· Innovative and analytic problem-solving abilities.

KEY COMPETENCIES

· Competent in Microsoft Office tools and inputting services in an online database.

PHYSICAL REQUIREMENTS

· Must be able to remain stationary 50% of the time.

· Must be able to frequently move inside the office to access file cabinets, office machinery, etc.

· Occasionally ascends/descends stairs.

· At times may be required to lift up to 25 lbs. for various classrooms and events needs.

· Frequently moves in outdoor weather conditions.