PERSONNEL TECHNICIAN III/CBJA (BENEFITS AND MEMBER SERVICES) -SES - 76000242

Requisition No: 850257 

Agency: Highway Safety and Motor Vehicle

Working Title: PERSONNEL TECHNICIAN III/CBJA (BENEFITS AND MEMBER SERVICES) -SES - 76000242

 Pay Plan: SES

Position Number: 76000242 

Salary:  $40,000.08 Annually 

Posting Closing Date: 04/10/2025 

Total Compensation Estimator Tool

Office of Executive Director

Bureau of Personnel Services

 

 Selected Exempt Service (SES) Opportunity

 

*Open Competitive Advertisement*

 

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

 

Contact Person: April McCaskill, Benefits@flhsmv.gov

 

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

 

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

 

Duties and Responsibilities

As part of the Benefits and Member Services team, you will play a critical role in assisting members with information on insurance/benefit/retirement options, and processing updates to the State of Florida’s human resource information system (HRIS), People First. Responsibilities include providing guidance, training, and support to our members regarding insurance, benefits, and retirement options.  In this position, you will utilize traditional and creative tools to present clear and up to date information to our members.  You will be responsible for documenting and researching information using an HRIS and evaluating requests to ensure compliance with applicable laws, policies, and procedures. There is an opportunity to make changes that enhance, streamline and simplify processes, approaches and tools.  You will provide data for the utilization and monitoring of key metrics, and conduct research to provide up-to-date information to Department members.

 

Knowledge, Skills, and Abilities

• Value customer service and understand the importance of responsiveness and timely follow-through.
• Portray a positive, respectful, and professional image to all regardless of situation or communication method. 
• Be able to provide guidance that encourages collaboration.