Health Information Management (HIM) Manager, Ambulatory Clinics (0922 Manager I) - Department of Public Health

Company Description

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

• Application Opening: October 10, 2025
• Application Deadline: Application filing will close on or after October 24, 2025
• Salary: $134,576 - $171,834 Annually (Range A)
• Appointment Type: Permanent Civil Service
• Recruitment ID: PBT-0922-160949

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Job Description

The position provides leadership and direction for multiple clinic-wide functions within the Health Information Management (HIM) – Mid Revenue Cycle Department, overseeing key functions that ensure accuracy, compliance, and integrity in medical records, documentation, and data. This role advances organizational goals by aligning operations with business development, decision support, outcomes analysis, information exchange, and health policy priorities. Reporting to the Executive Director of Health Information Management Services, the Manager oversees a team of over a dozen staff, ensuring effective operations and continuous performance improvement across the department.

The Health Information Management (HIM) Manager, Ambulatory Clinics (0922 Manager I) performs the following essential job functions:

• Provides leadership and strategic direction across HIM - Mid-Revenue Cycle Department functions, ensuring alignment with organizational goals.
• Organizes and prioritizes departmental work to ensure timely coding and compliance with regulatory requirements in coordination with Utilization Management, Patient Financial Services, and Revenue Integrity.
• Manages workflows, policies, and procedures to prevent backlogs and maintain accuracy of key performance indicators, data processing, and reporting.
• Conducts peer review of health information and outpatient cases to ensure coding compliance, reimbursement accuracy, and continuous quality improvement.
• Oversees data integrity and compliance with standards set by The Joint Commission (TJC), HCAI, CMS, California Department of Public Health, and other regulatory bodies.
• Identifies staff training needs, develops and implements education programs, and supports recruitment, mentoring, and performance management.
• Provides strategic planning and decision support for business development, outcomes analysis, resource allocation, credentialing, and health policy initiatives.

The Health Information Management (HIM) Manager, Ambulatory Clinics (0922 Manager I) may perform other duties as assigned/required.

Qualifications

1. Education: Bachelor’s degree from an accredited college or university; AND

​​2. Experience: Three (3) years of professional medical coding experience; AND

3. License and Certification: Possession of a valid Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) credential.

EDUCATION SUBSTITUTION: Additional qualifying experience as described above may substitute for the required degree on a year-for-year basis up to a maximum of two (2) years. One year is equivalent to thirty (30) semester or forty-five (45) quarter units.

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.

One-year full-time employment is equival