Director, Internal Fraud Detection Analytics

At American Express, our culture is built on a 175-year history of innovation, shared 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Position Overview

The Director of Internal Fraud Detection Analytics leads the analytical engine that powers our internal fraud prevention strategies — designing, testing, and optimizing advanced analytical solutions to detect insider-driven risk behaviors in real time.

Reporting to the Vice President of Internal Fraud Rules Strategy, this leader will oversee a team of data scientists and fraud analytics professionals dedicated to building scalable detection models and intelligence capabilities. This role will translate analytical insights into actionable detection strategies, fueling the continuous evolution of our enterprise fraud control ecosystem.

Reporting to the Vice President of Internal Fraud Rules Strategy, this leader will oversee a team of data scientists and fraud analytics professionals dedicated to building scalable detection models and intelligence capabilities. This role will translate analytical insights into actionable detection strategies, fueling the continuous evolution of our enterprise fraud control ecosystem.

Key Responsibilities

• Lead the design, development, and deployment of advanced analytical models to detect internal fraud across the enterprise, leveraging transactional, behavioral, and operational data sources.
• Develop AI/ML–based tools, anomaly detection algorithms, and pattern-recognition frameworks to uncover early indicators of insider threat activity.
• Embed analytics solutions into production systems and ensure scalability, accuracy, and real-time performance.
• Champion analytical experimentation — from hypothesis development to model validation — to continuously enhance detection precision and reduce false positives.
• Work closely with the Director of Risk Identification and Rules Design to translate analytical findings into optimized rule logic and strategic interventions.
• Collaborate with partners across Enterprise Risk, Operational Risk, Compliance, and Investigations to inform and refine detection priorities.
• Serve as an analytical thought leader in conversations about data integrity, risk model governance, and technology innovation.
• Drive analytical transparency by developing dashboards and KPI frameworks that communicate insights to senior leaders and risk committees.
• Build, lead, and inspire a high-performing team of data scientists and analysts focused on insider fraud analytics.
• Foster a culture of curiosity, innovation, and disciplined execution, consistent with American Express leadership behaviors.
• Partner with enterprise data and AI teams to explore emerging analytical techniques and data sources relevant to internal fraud detection.
• Drive automation and analytical efficiency by modernizing processes, enhancing model governance, and reducing time to insight.
• Ensure compliance with enterprise data governance, model risk management, and regulatory standards in all analytical development.

Minimum Qualifications

• Bachelor’s degree in Data Science, Statistics, Computer Science, or related field required; Master’s preferred.
• 1