Delivery Fulfilment Analyst

, Poland

Job Family Group:

Downstream Supply Chain

Worker Type:

Regular

Posting Start Date:

October 12, 2023

Business unit:

Downstream

Experience Level:

Early Careers

Job Description:

As a Delivery Fulfillment Analyst, you will be responsible to confirm product deliveries to customers and support product reconciliation through the Order to delivery process using IT tools in a timely and efficient manner. To process delivery shipments in GSAP in a timely manner ensuring a subsequent process of invoicing can be executed and monitor gains and losses of road transport movements.

 

Please be aware that this is a part-time contract with the possibility to turn permanent.

More specifically, your role includes:

• To monitor and investigate error logs and the reasons for deviations in shipments during loading or delivery by liaising with various stakeholders, e.g. scheduling support, haulers, supply, stock reconciliation and collect operational details to provide the solution.

• Process product loads: Check and resolve loading error logs.

• Process product deliveries: Check and resolve delivery error logs to status delivery confirmed.

• Investigate all inconsistent deliveries to ensure that the right quantity is invoiced to the right customer.

• Process customers’ disputes by amending shipments to the correct product, quantity, and customer. 

• Support investigation of stock differences at the depot/customers and provide necessary shipment amendments in case of need.

 

Requirements:

• English min. B2/C1.

• Logistics and road delivery operations experience will be an additional asset.

• Excellent communication skills.

• Ability to cooperate with other cross-functional teams and work under pressure with tight deadlines.

• Quick learner of new IT tools.

• Familiarity with Scheduling Systems will be beneficial.

• Strong partnership skills.

-

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.