Duke University:

 

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

 

Serials Management Associate, Duke Library

 

 

Position Summary

This position performs a variety of complex and specialized functions to facilitate the work of the Serials Management Team within the Electronic Resources & Serials Acquisitions Department including preparing print serials and periodicals for binding; assisting with continuing resource acquisitions workflows; and processing invoices for payment. This position requires routine use of problem solving and communication skills to maintain the integrity of and resolve problems with Electronic Resources & Serials Acquisitions’ data. This position serves as liaison to library staff outside of Electronic Resources & Serials Acquisitions on matters related to periodicals binding and continuing resource acquisitions.

Responsibilities

• Prepares serials and periodicals for binding, including processing of physical items and updating records in library systems. Analyzes and resolves issues related to serials and periodicals binding.
• Assists Serials Management Team colleagues in processing continuing resource renewals and changes (e.g. cessations, vendor, publisher, and format changes), processing them in library systems and in Trello.
• Critically examines invoices for accuracy and processes them for payment within library systems.
• Contributes to creation and maintenance of order records, subscription records, serials holdings and item records, check-in and claiming.
• Leverages serials management knowledge by working on special projects as needed, including but not limited to large-scale record clean up in library systems.
• Performs other duties as assigned.

Supervisory Responsibilities

• None

Qualifications

It is the expectation that all Duke University Libraries staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning, and a commitment to creating a culture of inclusion that values and respects diversity of perspective, background, and experience.

 

Education:

Required: Bachelor’s degree or equivalent combination of relevant education and experience.

 

Experience:

Required: Requires two years of library experience to obtain a specialized knowledge of library systems and procedures; excellent interpersonal, oral and written communication skills; able to work independently and as a member of a team; high proficiency using computer-based technology and ability to adapt to new technologies; ability to effectively organize and prioritize daily work; demonstrated commitment to providing outstanding customer services.

 

Preferred: Prior experience working in an academic research library

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