Senior Business Process Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Business Process Quality

Job Category:

Professional

All Job Posting Locations:

Danvers, Massachusetts, United States of America

Job Description:

We are searching for the best talent for Sr. Business Process Analyst.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Key Responsibilities

Support audit readiness, internal audits, and CAPA process improvements. Support the team making sure CAPAs are well-defined with feasible timelines for execution. Monitor progress against due dates and escalate risks or delays appropriately.

Facilitate workshops and problem‑solving events to align collaborators and drive consensus to understand business needs and translate them into actionable insights.

Support and complete projects that will contribute to improvements of processes, all in partnership with manufacturing engineering, quality and other key stakeholders.

Prepare project documentation including Business Cases, timelines, risk assessments, and communication strategies.

Act as a liaison between Operations, Quality, Supply Chain, Manufacturing Engineering, IT/ERP teams, and continuous improvement functions.

Ensure optimized processes meet medical‑device regulatory requirements, including traceability, documentation standards, and risk‑management expectations.

Analyze end‑to‑end operational processes across manufacturing, incoming inspection, quality control, production engineering, maintenance, and logistics.

Use quantitative and qualitative analysis to evaluate process performance, identify root causes, and measure improvements.

Serve as process lead on strategic, multi-functional transformation initiatives

Support organizational change activities such as communications, training, readiness, and performing follow up checks.

Contribute to process governance frameworks, methodologies, and best‑practice standards.

Coach / develop problem solving culture within the team making sure that actions are owned appropriately and that improvements are sustained.

Track and update information that will be used by leadership to understand health of major key performance indicators and for decision making / priority setting.

Required Qualifications

• Bachelor’s degree in business administration, Engineering, Information Systems, Operations Management, or related field.

• 5–8+ years of experience in business process analysis, continuous improvement, or business transformation roles.

• Proven experience leading process improvement initiatives and cross‑functional projects.

• Excellent analytical, problem‑solving, and critical‑thinking skills.

• Exceptional communication skills with the ability to simplify complex concepts for diverse audiences.

Key Competencies

• Strategic perspective and strong organizational awareness.

• Abilit