Director, Digital Channels - Channel Administration, Global Transaction Banking

 

 

 

Requisition ID: 221446

 Salary Range: 180,000.00 - 301,500.00 

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

Director, Digital Channels Administration, Global Transaction Banking - New York, NY

 

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

 

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

 

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

 

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

 

Purpose
The Director, Digital Channels – Channel Administration role plays an integral role supporting the development of a transformational global business banking offering for small business, corporate and commercial customers across the Americas all while ensuring day to day operating effectiveness of existing business banking channels.   

 

The Director will define the requirements and establish the Channel Administration capabilities across different channels. These capabilities include – Account, Product, and user management, channel and connectivity, user log in, authentication, entitlement and access control, cyber controls, file and API connectivity management, etc.

 

The incumbent will be supporting the creation of administration capabilities for global cash management channels. This will require them to be able to work as part of a cross-functional global team focused on building administration solutions that can be used by clients on multiple channels. The incumbent will work closely with key internal Partners (e.g., Regional Businesses, Information Technology, Security, Control Functions and other business partners) and external partners such as third-party vendors, suppliers and consultants as needed to lead, co-lead and/or support the development of this platform and ultimately contribute to the achievement of Global Transaction Banking strategy objectives. Strong leadership, negotiation, change management and strategic influencing skills across multiple levels of the organization will be required to successfully execute based on the collective needs of all stakeholders.

 

Accountabilities 

• Establish the Channel Administration capabilities across different channels. These capabilities include – Account, Product, and user management, channel and connectivity, authentication and cyber controls, file and API connectivity management, etc.
• Manage the end-to-end Channel development lifecycle to develop, enhance and grow our offering
• Conduct comprehensive analysis and evaluate market and industry trends to identify the ideal solution (vendor and/or internal), pricing strategies, client behavior etc.
• Perform market research to understand the local needs and cross jurisdictional requirements for the product suite and future enhancements 
• Execute on the channel development roadmap with Product Managers, Commercialization and Go-To-Market (GTM) functions, Deposit Specialists and Sales, aligned to Account, Product, and user management, channel and connectivity, authentication and cyber controls, file and API connectivity management, etc.
• Develop Channel strategy and business plans to secure funding for new products / solutions, features and enhancements to existing products
• Manage requirements, product changes throughout the development lifecycle and ensure adherence to risk & compliance guideline
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Produce and monitor r