Senior Field Service Specialist

Our CompanyWelcome to Energy Vault® (NYSE:NRGV), where our purpose is to enable a sustainably energized world. Our mission is to provide energy solutions that accelerate the global transition to renewable energy. Energy Vault® operates globally with headquarter locations in Westlake Village, California and Lugano, Switzerland, and regional development in multiple locations in Switzerland, United States, United Kingdom, Australia, and China. Our Company's comprehensive offerings include our proprietary gravity, battery, hybrid/green hydrogen energy storage solutions and our technology-agnostic software suite that orchestrates and integrates multiple energy asset types (storage & generation) while  optimizing dispatch, costs, revenues, and overall asset performance.  Please visit our Website for more information, our Newsroom for the latest company updates, and connect with us on LinkedIn, X, Facebook, Instagram, Vimeo, or YouTube. Our Values We Commit: To Building a Better Future for Earth and All Its Beings.We Innovate: Cutting Edge Solutions to Accelerate the Unique Energy Aspirations of Our Clients.We Connect: To Build Genuine Relationships.We Deliver: Going Above & Beyond by Being Fast & Nimble.We Lead: With Authenticity and Purpose.
Our Energetic Team  Energy Vault Solutions, a division within Energy Vault, is dedicated to delivering customer-focused energy storage products that merge Battery and Clean Hydrogen technologies. The Energy Vault Solutions team also develops and manages our AI/ML powered software applications that include EMS, Lifecycle Management, and Energy Trading Platforms. 
Your Impact as a Field Service TechnicianEnergy Vault is looking for a Senior Field Service Specialist to work on solving problem and ensuring the successful operation of our Energy Storage Assets in our Fort Stockton site. You will diagnose, troubleshoot, and perform preventive and corrective maintenance services to utility/commercial energy storage products. Applicants should be self-motivated team players with a positive attitude!

Your Mission:

• Perform required preventative maintenance activities on energy storage products to maintain warranty coverage and long-term servicing agreements.
• Respond to corrective maintenance cases on energy storage products and update online case logs accurately.
• Be available for future commissioning activities on new project, when needed, as a senior member of Field Service team.
• Adhere to all to Health, Safety, and Environmental (HSE) best practices and proactively enforce compliance among team members to maintain a safe and compliant work environment.
• Work closely with members of the Operations, Engineering Systems, and Reliability team to respond to open case directions and provide data where requested.
• Report writing, where required, to comply with deliverables in commercial O&M contracts.
• Respond to customers’ concerns with the performance or functionality of the system.
• Have flexibility to provide support outside your home location, as required.
• Perform other related duties as assigned per our growth and diversity across applications.
• Ensure that all company issued property are well-kept.

Your Background:

• 8+ years’ experience in applicable experience in large scale Energy Storage and Energy generation projects.
• Electrical trades experience with troubleshooting power electronics and medium and high voltage controls (both AC/DC).
• Experience with servicing, maintaining, and troubleshooting utility scale BESS projects is preferred, experience with large scale PV/Solar and Wind energy generation would be acceptable.
• Previous experience working with power/hand tools and electrical equipment in a commissioning and maintenance aspect.
• Ability to navigate numerous computer applications and technology independently.   
• Proficient in team leadership and effective at managing relationships with external stakeholders and customers.
• Ability to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently.  
• Must have and maintain a valid driver’s license and an acceptable and safe driving record.
• Must have reliable transportation.
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