DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

QUALITY ASSURANCE ANALYST - IT

Job Location:

Division of Technology Services (DTS)
1400 West Washington Street, Phoenix, Arizona 85007

Posting Details:

Salary: $80,000.00 

Grade: 23

Closing Date: September 6, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

DES is seeking an experienced and highly motivated individual to join our team as a Quality Assurance Analyst - IT. This position will be responsible to design, implement, and maintain comprehensive automated testing solutions for our full-stack applications. This role will focus on building robust regression test frameworks, performance/load/stress testing, ADA testing, regression testing and seamlessly integrating automated testing into our Cl/CD pipelines. Work closely with developers, product managers, architects and other stakeholders to understand requirements and ensure effective testing.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords flexibility, autonomy and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Designing, implementing, and maintaining automated processes to improve efficiency and quality in software development and testing, including identifying automation opportunities, developing scripts, and troubleshooting issues.
• Create test plans, data, procedures, and automated test scripts.
• Participate as an observer in the formal review of business requirements.
• Report test results.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• Quality assurance and testing tools and processes
• Software development processes including analysis, design, coding, system and user testing
• AZURE DEVOPS, Automated Testing, Agile, Scrum methodologies
• Microsoft Visual Studio, Performance / load / stress, ADA and regression testing
• SDLC, Google Workspace, Salesforce Platform, REST APls

Skills In:
• Customer service, Quality assurance, Excellent interpersonal, written and oral communication
• Expert in Selenium and JMeter
• Javascript, Python, C#, Cl/CD pipelines using AZURE DEVOPS
• APls testing tools such as Postman

Ability to:
• Balance, prioritize and organize multiple tasks
• Mentor other team members
• Solve complex problems, Pick up new technologies
• Work effectively with a broad range of technical and business resources
• Work independently with minimal supervision

Selective Preference(s):

This ideal candidate for this position will have:

• Bachelor’s Degree in Computer Science plus 2 to 5 years experience in quality assurance testing and analysis (or equivalent experience)
• C#, C-Sharp and Selenium experience

Pre-Employment Requirements:

• This position may require driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. 
• Employee shall obtain and maintain a valid Level One finger