MANAGER, ENTERPRISE APPLICATIONS

Our company culture is built upon YKK’s philosophy called the CYCLE OF GOODNESS™.  We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return.  Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work.  By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.

 

Position Summary

We are seeking an experienced Manager of Enterprise Applications with a background in ERP and/or CRM systems, business intelligence (BI) and data governance, and preferably within a manufacturing environment. A heavy focus for this role is placed on driving analytics strategy, change management and continuous improvement in the enterprise applications domain. This role requires a seasoned professional with a minimum of 6 years of experience in enterprise application support and change management, including at least 2 years in a managerial capacity. 

 

Essential Functions and Key Responsibilities

Team Leadership and Management:

• Manage an internal multi-disciplinary team and external third-party managed services, consisting of ERP specialists, program developers and BI developers
• Provide leadership, guidance and mentorship to team members, fostering a culture of continuous improvement
• Conduct ongoing performance management, goal setting, and professional development planning for direct reports

Data Strategy, Governance and Change Management:

• Maintain a comprehensive data and analytics strategy aligned with business objectives.
• Enforce and maintain data governance policies and procedures to ensure data security and data integrity in BI/reporting
• Oversee master data management, data architecture and data modeling activities to support analytical and operational needs
• Provide thought leadership and guide the IT organization’s change management process, including managing segregation of duties and revision control of documentation, code and other artifacts

Business Intelligence (BI) and Analytics:

• Oversee the evolving design, development and deployment of BI solutions and analytical tools
• Drive the adoption of self-service BI capabilities across the organization
• Monitor the BI platform performance and optimize as necessary to ensure responsiveness, reliability and optimized cost of cloud resources
• Ensure alignment of data/analytics technologies roadmap with artificial intelligence (AI) pilots and initiatives

ERP and CRM Management, Continuous Improvement, and Innovation:

• Partner continuously with the Project Management Office (PMO) and business stakeholders to agree on priorities prior to execution
• Drive continuous improvement of ERP and CRM systems, and champion the adoption of new technologies as necessary, to support strategic initiatives and realize efficiencies in business operations
• Develop, socialize and execute the roadmap for upgrades and enhancements
• Ensure master data hygiene across ERP, CRM and other business systems
• Stay current with industry trends and best practices in data management, BI, ERP and CRM domains

 

Qualifications and Skill Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field; Master’s degree preferred
• Minimum of 6 years o