Jobs and Careers

Senior Enterprise Solutions Architect: Salesforce

Location: United States, United Statesfull_timeVerifiedPosted 14 May 2026

About the role

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

We are looking for a Senior Enterprise Architect for Salesforce who can connect the dots between big-picture business goals and actual technical delivery. This isn't a role for someone who just configures tools or manages a direct team. You will be the primary voice for our Salesforce platform across the entire company.

To succeed, you need to be a great consensus-builder. You will guide, influence, and align different engineering, security, and product teams, even when they don't report to you. Your main goal is to ensure our multi-cloud, multi-org setup is built to scale, stays secure and compliant, and doesn't get bogged down by messy, rushed technical debt.

This position may be worked remotely within the United States, with the exception of California.

This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for:

Leadership & Strategy

Get Teams Aligned: Drive agreement, handle disagreements, and cut through confusion across different business units, tech teams, and outside vendors without having direct authority over them.
Map Strategy to Tech: Align our Salesforce projects with the company's broader business goals, ensuring our tech investments support the capabilities the business actually needs.
Own the Operating Model: Run and maintain the playbook for how work gets requested, reviewed, and built on the platform, making sure we have clear guardrails for everyone using it.
Enterprise Board Representation: Sit on the Enterprise Architecture Board to represent Salesforce, advocate for the platform, and bring corporate standards back to your delivery teams.
Be the Final Word: Serve as the final decision-maker for tough architectural choices, framing options clearly for leadership based on business value, risks, and impact.

Security, Data, & Integration

Security & Access: Lead the design for global identity, user permissions, and zero-trust security (including enterprise SSO, MFA, and secure login setups).
Data & Testing Environments: Own our platform data strategy (handling duplicate data, organizing clean data models, and keeping us compliant with HIPAA, PCI, SOX, or GDPR). Oversee sandbox management, data masking, and privacy controls.
Integrations: Define and standardize how Salesforce talks to other systems using modern integration patterns (like event-driven messaging, middleware, and streaming) across MuleSoft, and Oracle ERP.
AI & Monitoring: Oversee the guardrails for how we safely use Generative AI on the platform, and ensure we have great system monitoring and logging in place (like Chronicle SIEM) to catch performance or security issues early.

Delivery & Execution

Keep Quality High: Partner with project managers and release teams to enforce strict standards for system speed, reliability, uptime, and long-term support.