Sr. Operations Manager

About Us:

At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence. 

 

Position Overview:

The Sr. Operations Manager has full responsibility at the site over multiple accounts.  You will be responsible for maintaining efficient warehousing, distribution and packaging operations in accordance with company and customer requirements. This position involves a high level of customer interaction and is accountable for driving profitability and productivity while maintaining high quality standards. The Sr. Operations Manager is also responsible for promoting a safe environment and monitoring compliance with safety procedures. This is the perfect opportunity for a Supervisor seeking to make the next step in their career  or an Operations Manager ready to oversee their own accounts.  

 

Location: Somers, WI 

Work Schedule: Day Shift  8AM- 5PM, hourly may vary based on business needs

Competitive Compensation:  Attractive annual salary minimum $101,000 plus a bonus opportunity.  Along with base salary, our total rewards includes comprehensive benefits; medical, dental, and vision insurance, 401(k) with company matching, generous PTO, sick time, and company holidays. Compensation is based on experience, skills, and education.

 

Key Responsibilities:

• Accountable for ensuring training is completed and records are maintained for a variety of needs including OSHA, customer, and other audits.

• Accomplishes site objectives by managing staff; planning and evaluating department activities.

• Manages key operational requirements within the budget and according to customers’ requirements. • Understands inputs for P&L and customer contract to assist manager in preparing operating budgets and to manage workforce planning. • Ability to create and maintain a strong working relationship with customers and respond timely and appropriately within verbal and written communications. • Facilitates the maintenance of facility and operational equipment, including preventative maintenance. • Prepares various quantitative reports as needed. • Oversight and direct handling of performance reviews, complaints and associate concerns, productivity management, quality of work and counseling. • Develops work plans ensuring appropriate staffing levels --managing labor costs, overtime and retention. • Supports the coordination of floor space and work flow schemes. • Implements and oversees cross training for associates as needed to maximize associate effectiveness. • Assists in coordinating OS&D claims. • Reviews KPIs and makes recommendations for efficiency improvements to both processes and associate performance. • Follow corporate and site-specific Good Manufacturing Practices and correct noncompliance when observed. • Follow company corporate and site-specific safety policies and procedures, and correct noncompliance when observed. • Partners directly with onsite customer representative.

 

Qualifications Requirements:

• High School Diploma or GED; Bachelor’s degree in business administration, Logistics, Supply Chain Management or related field a plus; or equivalent combination of experience and education.
• Five years of management experience in a distribution/warehouse environment.
• Proficiency with Microsoft Excel is required and proficiency with MS Office.
• Must have good knowledge of OSHA and other regulatory statutes governing warehouse operations.
• Ability to work in a varied, fast-paced environment.
• Experience with Warehouse Management Systems (WMS).
• Ability to work a flexible schedule to meet the operation’s needs.
• Strong oral and written skill set.
• Strong organizational skills
• Must be flexible with schedule based on business needs

Preferred Qualifications:

• e-commerce experience desired
• Project management or CI experience preferred
• Change management experience a plus
• ADP system exposure a plus