Associate Director, Resource and Process Management

If you are a current Jazz employee please apply via the Internal Career site

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.

Job Description

The Associate Director, Resource and Process Management is a key role for driving operational excellence, business process improvement and enabling effective clinical trial execution across Global Clinical Development Operations (GCDO). Responsible for resource planning across Clinical Operations roles, along with the hiring and line management of Clinical Trials Specialists. Ensures a consistent approach to staff development and performance management such that direct reports are equipped with the appropriate skills and capabilities to successfully lead and deliver clinical studies. 

Under the direction of the Senior Director, Clinical Operations Strategy and Excellence, the Associate Director, Resource and Process Management will coordinate the provision of Clinical Operations subject matter expertise in relation to the refinement and review of GxP processes, templates, guidelines and work instructions owned by Clinical Operations. Acts as a change agent to ensure consistent implementation of updates to processes and systems related to the delivery of clinical trials.

Essential Functions

Leadership, Resource Oversight and People Management

• Partner with Program Leads and Therapeutic Area Resourcing Leads to ensure clarity of resource and capability demand relative to supply.  

• Recruit, retain and develop the Clinical Trial Specialists, ensuring effective support to study teams across all phases of clinical trials.

• Define role expectations, develop training programs and create professional development pathways for Clinical Trial Specialists and other operational staff.

• Central management of Clinical Operations job descriptions.

• Foster a culture of learning and continuous skill development throughout the GCDO organisation.

• Build, lead and inspire a high-performing team focused on operational excellence, strategic business support and financial discipline.

• Promote a culture of collaboration, accountability and innovation.

• Role model and embed a high-performance culture and coach staff for optimum performance.

• Manage performance, including feedback and rewards.

• Provide expertise to direct reports to support proactive risk identification and issue resolution in relation to portfolio projects

Process Excellence and Continuous Improvement

• Drive continuous improvement initiatives to ensure streamlined and scalable processes, templates and workflows that contribute to reduced cycle times and improvements in quality and compliance.

• Coordinate the provision of Clinical Operations subject matter expertise in relation to the refinement and review of GxP processes, templates, guidelines and work instructions owned by Clinical Operations.

• Provision of subject matter expertise (as appropriate).

• Lead change management efforts to ensure adoption and sustainability of business process and organisational changes.

• Ensure that key business systems are fit for purpose and appropriately utilised (e.g., CTMS, resource management, budgeting tools, Planisware and financial oversight tools). 

Minimum Requirements

• Bachelor’s degree required; related experience in the pharmaceutical or biotechnology industry.

• Proven track record of driving operational excellence, managing budgets and leading cross-functional initiatives in a cli