Lead Product Designer - Banking

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Remote | Full-time

As a Senior Product Designer for the Credit Experience team at Square Banking, you'll be at the forefront of redefining banking solutions for small business owners. Your role will be to design captivating experiences for small business owners seeking credit and lending options to grow their business. Additionally, you will develop pathways for business owners to establish credit. 

Your responsibilities include collaborating with Product and Engineering peers. You will help create visionary work that shapes the strategy of the Credit Experience team. You will be part of a dynamic design team, working with other designers, product managers, content designers, researchers, and engineers, and you will sit within Square's Banking team, reporting to our Banking Design Leader. 

You will:

• Drive discovery and ideation of new and novel product concepts 

• Partner with local Square sellers in your area to gain perspective on our products and uncover areas of opportunity

• Define how AI and other emerging technologies should integrate into our lending product experiences

• Guide the vision for credit products and achieve it through design explorations, documentation, and presentation

• Design from a customer-centric perspective, conduct/participate in user research, and integrate insights from data, research, customer support, and more in your design process

• Create professional, well-thought-out designs using established design systems and patterns

• Build strong relationships with peers across the business.

• Employ effective systems thinking and work to create unified, cohesive experiences across an ecosystem of products

Qualifications

You have:

• At least 8 years of relevant professional experience

• A portfolio that shows work you were directly responsible 

• Experience as a primary contributor to multiple high impact projects

• The ability to effectively question and collaborate with your leadership peers and drive conversations to next steps

• The ability to manage and prioritize your workload of multiple projects with different collaborators

• A strong desire to help customers, and are a self starter and show initiative to uncover insights, opportunities, 

Even better:

• You proactively drive discovery and bring back ideas that you are able to pitch to the team with strong rationale

• You have contributed to the long term product vision and roadmap in partnership with cross functional stakeholders 

• You are a design leader whose input is sought after by your team and cross functional stakeholders..

• You proactively provide feedback and mentorship to other designers via design reviews, knowledge sharing, or career guidance

• You are able to leverage existing design systems and standards and work to improve these systems and standards when necessary

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modif