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Security Shift Supervisor - DC

Mattel
Jonestown, PENNSYLVANIA, United States, United Statesfull_timeVerifiedPosted 6 Mar 2025

About the role

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

The Mattel Global Security Team is currently seeking to hire a Security Shift Supervisor. The role will act as the point of contact for all shifts, 24/7, and support the Security Officers, complete special tasks and projects assigned by the Security Manager, and perform standard Security Officer duties, as needed. Mattel Officers are Mattel employees and not a 3rd party service.

What Your Impact Will Be: 

  • Enforce Mattel Global Security Department Best Practices and adhere to US Customs Trade Partnership Against Terrorism (CTPAT) program recommendations. This includes protecting the organization’s physical property, assets, and personnel from theft, damage, harm, unlawful activities, etc.
  • Perform administrative data entry duties as assigned by post order standards (i.e., Guardhouse, Employee Entrance, Rover Patrol, Building Entrance, Satellite Site Patrol).
  • Guide and perform electronic-based audits.   
  • Coordinates the work of the Security Officers in the performance of security and related tasks, as outlined in the Contingency Operations and S.O.P. manuals, under the supervision of the Security Manager. 
  • Responsible for the scheduling, payroll, and timekeeping of the officers. Conduct corrective action, regular touch bases, and performance reviews with the security officers.
  • Enforcing Mattel’s Intellectual Property, privacy, and confidentiality with the utmost protection.
  • Responsible for contacting the Security Manager, Facility Management, and Facilities personnel, as required, during emergencies or as security issues arise.
  • Supports training of security officers, coaches, and directs personnel in the security function and is skilled in the duties and responsibilities of the group directed.
  • Respond to fire/first aid emergencies and facilitate EHSS processes.
  • Works closely with facility management, HR, corporate, and other departments.

Qualifications

What We’re Looking For: 

  • Three or more years of experience leading a team of 5 for more personnel in a corporate or logistics security function, law enforcement, military environment, or related field.
  • High school diploma or GED, required.
  • Must have a valid driver’s license.
  • Must have a valid Security License, (where required). No Guard Card is required for CA applicants.
  • Must become certified in First Aid, CPR, and Blood-borne Pathogens (training provided).
  • Ability to read, analyze, and interpret general business policies, training, compliance requirements, professional journals, technical procedures, or governmental regulations.
  • Ability to analyze and interpret information provided to complete assigned tasks and projects.
  • Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and being open to change and adapting to new information or unexpected obstacles.
  • Ability to write reports, business correspondence, and procedure manuals including detailed incident reports writing.
  • Display exceptional customer service and communication skills.
  • Ability to effectively present information and respond to questions from employees, clients, customers, and the public.
  • Intermediate to advanced computer, tablet, and smartphone knowledge – (Microsoft suite, internet, mobile applications, and email).
  • CCTV and physical security programs.
  • Ability to stand and walk for extended periods.
  • Ability to lift and move up to 50 pounds.
  • Ability to rotate shifts based on business needs. Must be able to work weekends and overtime, as required.
  • Attend and participate in all mandatory training to meet requirements, maintain job-competence, and succeed in professional development.

What We're Looking For:

  • Analytical abilities to think critically making clear, well-reasoned rational decisions.
  • Trustworthy qualities and being a person of character and conviction who can be trusted, without fail, to deliver on promises.
  • Accountability to hold yourself, your team, and your partners to the

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Company

Mattel

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