Project Coordinator

About Brink's:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The Project Coordinator is responsible for all projects and conversions. This individual must possess a positive can-do attitude, demonstrate enthusiasm for customers, solve problems, multi-task, and engage owner/operators in the process when necessary. The person will operate in a fast-paced, dynamic, and challenging environment and they must be passionate, accepting of a changing environment and constantly looking to influence the future outlook of the company.

Hourly Rate: $24-$28

**Hybrid role. Must be in office 3 days a week**

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Project management
• Provide support for internal and external customers
• Perform activities in compliance with company policies and procedures
• Provide backup support to others within department
• Liaison between customer/vendor and other PAI departments
• Build and manage relationships with service providers and vendors. Look for more cost effective service options
• Work with field service employees and 3rd party providers to ensure quality service
• Ensure all spreadsheets, call tickets and workflows in PAI Reports are updated with accurate information as required, keeping all statuses as current as possible
• Manage vendors while working with customers to address their needs and facilitate customer support issues
• Protect all company assets
• Other duties may be assigned

KNOWLEDGE, SKILLS & ABILITIES:
The competencies required for success in the Project Coordinator role include:

• Proactive – creates, thinks ahead, or manages a situation by causing something to happen rather than responding to it after it has happened.
• Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Composure – Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis
• Creativity – Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings
• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
• Dealing with Ambiguity – Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty
• Learning on the Fly – Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything; ability to multi-task
• Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
• Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answer