Cash Applications Specialist

Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.

About This Opportunity:
As a Cash Applications Specialist, you will ensure the accuracy and integrity of our financial operations by applying, reconciling, and researching client payments. You will serve as a key partner to Accounts Receivable, Accounting, and Finance teams, helping maintain accurate financial records, support healthy cash flow, and resolve payment-related issues quickly and effectively.

You'll have the opportunity to contribute to process improvements, support month-end activities, and help build efficient, scalable cash application processes as the organization continues to grow.

Things You’ll Do Here:

• Accurately post and apply client payments to the appropriate accounts, ensuring proper coding, documentation, and timely processing.
• Research, reconcile, and resolve payment discrepancies, including unapplied cash, short payments, overpayments, and misapplied transactions.
• Investigate payment issues by reviewing remittance information, identifying root causes, and partnering with internal teams to ensure accurate account balances.
• Process voids, refunds, adjustments, and other payment corrections while maintaining proper documentation and audit readiness.
• Match and distribute payments to vendors, ensuring accuracy and compliance with contractual agreements and payment requirements.
• Maintain financial records, Excel logs, and reporting tools that support daily cash application activities and account reconciliation efforts.
• Communicate with clients and internal stakeholders regarding payment inquiries, missing remittances, outstanding issues, and resolution status.
• Support month-end and year-end close activities by reconciling accounts, preparing supporting documentation, and assisting with reporting needs.
• Partner closely with Accounts Receivable, Accounting, and Finance teams to ensure accurate financial records and efficient cash management processes.
• Identify opportunities to improve workflows, enhance accuracy, and create efficiencies within cash application and payment reconciliation processes.
• Contribute to departmental projects and other responsibilities as assigned.

• 1+ years of experience in cash application, accounts receivable, accounting support, or a related finance function.
• Strong proficiency in Microsoft Excel, including experience with formulas, lookups, pivot tables, and data analysis.
• Exceptional attention to detail with the ability to identify discrepancies and maintain a high level of accuracy.
• Strong problem-solving and investigative skills with the ability to independently research and resolve issues.
• Excellent organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong written and verbal communication skills with the ability to interact professionally with both internal and external stakeholders.
• A proactive, team-oriented mindset and willingness to jump in where needed to support the broader team.
• Adaptability and curiosity, with a desire to understand processes, ask questions, and continuously improve performance.