Staff Technical Program Manager

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Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

Mozilla is looking for a skilled and experienced Staff Program Manager to join our Technical Program Management Organization and work with our new Advertising team. As a Technical Program Manager, you will lead execution of key advertising initiatives, improve operations and lead roadmap work across all areas of this growing business. Together, we will drive global multi-functional efforts with geographically dispersed team members and will be responsible for developing and driving efforts, ensuring project work and business objectives are met. To be successful, you will build, track and report on projects in our portfolio. You will lead the completion of achievements by prioritizing actions, documenting risks and mitigations and communicating the status to all interested partners and key customers.

What you’ll do: 

• Lead multiple medium to large projects, events, and initiatives concurrently
• Coordinate internal resources and third parties or vendors for the precise execution of projects
• Ensure that all projects are delivered on time, within the scope, and budget
• Develop project goals, requirements and scope, involving all relevant partners, and ensuring technical feasibility
• Work with remote employees as effectively as local ones
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to lead changes in project scope, schedule, and costs
• Measure project performance using appropriate systems, tools, and techniques
• Report and call out significant achievements and risks to deployment with management and other partners as needed
• Develop the relationship with the client and business partners
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties or vendors
• Build and maintain comprehensive project documentation

What you’ll bring: 

• 7+ years of project management experience in an advertising, operations or program management environment
• Excellent interpersonal skills to juggle many activities without losing sight of the highest-priority items
• Ability to understand complex concepts and make reasoned decisions with sometimes imperfect data
• Good communication skills, relationship-building, and negotiation skills
• Be diligent and results driven with a bias for action
• Ability to communicate and interact with leaders within the advertising organization and across the business
• Experience with different project management methodologies such as Agile and Waterfall
• Experience working with Product Management, Engineering, Operations, Strategy teas as well as Business Intelligence
• Experience working with a geographically dispersed workforce through video conferencing, Internet chat, and other collaboration tools
• Experience with problem solving frameworks, process improvement and process documentation
• Commitment to our values: