Pre-Analytics Team Leader
Cleveland ClinicAbout the role
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Pre-Analytics Team Leader
Location
Canton
Facility
Mercy Hospital
Department
Laboratory Mgt and Support-Cleveland Clinic Mercy Hospital
Job Code
T2826W
Shift
Days
Schedule
11:00am-7:30pm
Job Summary
Job Details
Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
The Pre-Analytics Team Leader is responsible for the day-to-day management and technical oversight of the five registrars in the department. You will also interact with Department Supervision and site leadership to maintain staffing, service levels, quality and performance as well as implement and comply with safety procedures and regulations. This position is critical to providing faster response times to resolve issues with orders and more prompt responses to requests.
A caregiver in this position works days from 11:00AM – 7:30PM, including rotating weekends and holidays.
A caregiver who excels in this role will:
Lead local work group in daily operations including staffing, service levels, quality and safety.
Facilitate team meetings.
Ensure proper staffing and workload levels.
Participate in hiring process as well as input on employee performance, including corrective actions and evaluations.
Investigate and resolve routine operational problems and patient issues.
Escalate complex problems to Supervisor/Manager.
Drive local root cause analysis and implementation of improvements and counter measures.
Provide response to local quality concerns and inform critical issues to senior management.
Drive front line employee engagement and recognition.
Facilitate development for lead techs.
Lead and provide Talent Management for team leaders.
Oversee onboarding and training of all employees.
Order and maintain adequate supplies.
Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
Associate’s Degree and three years of Laboratory experience
OR High School Diploma/GED and five years of experience
OR Bachelor’s Degree
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