Description

Summary:

The Operations Specialist 2 is responsible for processing the day-to-day operations of our financial services functions, including transaction processing, system monitoring, reporting, and risk management. As a Level 2 specialist, you will work closely with senior team members to ensure the smooth execution of operational tasks and assist in resolving issues efficiently. This position offers a great opportunity to further develop your expertise in financial services operations.

Duties and Responsibilities:

• Efficiently process cases within or better than the approved SLA

• Escalates complex customer issues as appropriate.

• Participates in system upgrades and testing.

• Suggests process improvements and support the implementation of best practices to enhance operational efficiency, reduce risk, and improve service quality.

• Review and suggest updates to operational procedures to maintain regulatory compliance and mitigate financial risks.

• Performs other duties as assigned.

Basic Qualifications:

• High School Diploma or equivalent

• 3 or more years of work experience in banking

Preferred Qualifications:

• Excellent communication skills, both verbal and written

• Strong computer proficiency, working knowledge of Microsoft Office Suite programs

• Analytical skills, with attention to detail and high degree of accuracy

• Ability to collaborate with peers and other leaders

• Strong interpersonal skills, able to develop, coach and engage team to achieve success

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

20.00 - 30.00 USD Hourly

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.