Personal Coordinator

About Family First

Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for.

The Personnel Coordinator (PC) plays a vital role in the recruitment and onboarding process, acting as a unifying link within the organization. As a key member of the hiring team, the Personnel Coordinator helps ensure a positive employee experience for new hires and existing team members. This position partners with Human Resources to provide staff with health and wellness information and directs employees to appropriate resources, as needed. The Personnel Coordinator is responsible for managing the contents of personnel files for assigned offices, maintaining employee records, assisting with answering in coming phone calls, processing time-sensitive documentation, and compiling statistics for the Administrator. The PC ensures that staff licensure and certifications are up to date.

Family First Homecare team members represent the organization and its services in a competent, professional and responsive manner while maintaining standards of high-quality patient care and customer service in accordance with all state, local and federal requirements, rules and regulations.
 

KEY RESPONSIBILITIES 

• Maintains all designated office(s) internal and field staff personnel files.  

• 90-day and annual staff performance evaluations: Ensures all evaluation forms are up-to-date and meet compliance deadlines. 

• Sends notification(s) of upcoming requirements and any necessary deficiency notices to both office and field staff.  

• Welcomes and assists professional staff, applicants, and visitors to the office, responding to general inquiries and providing help in a friendly and cooperative manner. 

• Assists with execution of some aspects of field employee recruiting as it relates to moving the candidate through the on boarding and orientation process. 

• Facilitates new hire orientation and ensures that all new hire documents are uploaded and submitted in a timely manner.   

• Coordinates the timely collection and submission of all necessary annual personnel file documentation for office and field staff. 

• Takes on various responsibilities as assigned by branch office leadership related to personnel and the recruitment of field staff. 

• Participates in company Quality Assurance Performance Improvement program (QAPI) as requested.  

• Ensure that office and field attend and/or completes all mandatory training/ in-services as assigned  

• Attends and/or completes all mandatory training/ in-services as assigned.  

• Adheres to company compliance and ethics expectations. 

• May assist in miscellaneous bookkeeping functions  

• Maintains patient and family confidentiality 

• Maintains professional, supportive, and responsive interpersonal communication skills  

• Audit records and personnel files as needed