Director of OBGYN Ambulatory Operations

Job Description

Join a world-class academic healthcare system, UChicago Medicine, as the Director of OBGYN Ambulatory Operations responsible for overseeing the operations of a group of ambulatory physician practices, located at the Duchossois Center for Advanced Medicine (DCAM) and various off-campus sites.  The Director will participate in long-range strategic planning and short-range implementation to ensure sites are managed in a consistent manner that embraces the Practice Plan’s patient-centered service and service excellence standards and utilizes efficient operational processes. In addition to providing operational oversight, this leader will be a key collaborator with various clinical departments and thought leader in ambulatory quality and safety, coordination of care across the continuum, use of technological tools and solutions, metrics reporting, customer service, and process improvement.  

 

Experts at the UChicago Medicine (UCM) provide a broad range of general and specialized obstetrics and gynecology services. From preventive gynecologic exams and prenatal care to minimally invasive surgery and high-risk pregnancy care, our team offers the latest advancements in reproductive health and wellness.

 

Who you are:

A strategic and collaborative ambulatory leader with:

• Bachelor's Degree required; Master’s degree in healthcare related field such as Nursing, Healthcare Administration or MBA is preferred
• 5+ years of progressive experience overseeing an ambulatory practice framework
• Direct OBGYN clinical or administrative leadership experience preferred
• Demonstrated ability to work effectively with physician leaders, preferably in an academic medical center environment
• Exceptional talent in the selection and mentoring of a high-quality, effective management team
• Proven ability to lead change, organize teams, and delegate responsibility appropriately
• Proven ability to use data to drive performance improvement
• Strong written and verbal communication skills
• Experience using LEAN for performance Improvement is desirable

  

What you’ll do as the Director of OBGYN Ambulatory Operations:

• Responsible for day-to-day operations for multiple OBGYN practice locations including the Center for Women’s Integrated Health
• Lead, develop, and motivate a management team which collaborates with department and section administration to achieve cost, quality, service, and financial outcomes
• Partner with departmental/sectional leadership to optimize patient care capacity and patient access
• Work collaboratively with revenue cycle and departmental personnel to optimize clinic financial performance
• Responsible for metric analysis and, in collaboration with clinical leadership of the practices, direction setting
• Improve patient satisfaction levels and strengthen physician relations
• Assure performance improvement, risk management, and patient safety functions are developed, evaluated, maintained, and integrated throughout OBGYN Ambulatory Practices
• Ensure UCM organizational initiatives are carried out
• Lead operational process improvement efforts
• Collaborate with executive leadership including Chairs, Chief Medical Director, Executive Administrator, and VP of Ambulatory, to develop and implement strategic initiatives
• Work in partnership with the Section Administrator and Medical Chairs, Chiefs, and Directors to develop and monitor the operating and capital budget for each practice
• Ensure lines of communication are developed and maintained with UCM and BSD leaders

Leadership at UChicago Medicine:

E4 Leadership (Equity, Engage, Evolve, Excel) is a patient centered management system that empowers teams to improve on a daily basis. This is done through daily readiness huddles, real time process monitoring, performance review huddles and structured problem solving. E4 Leadership is an evolving system where leaders work together to cultivate a culture of equity and continuous improvement that enables:

• Each person to realize their full potential for contribution
• The organization to achieve high performance outcomes
• System-wide integration, coordination, and seamless execution
• Clear focus on exceptional, equitable patient care and experiences

As part of the leadership team, this position will be instrumental in reinforcing and sustaining UChicago Medicine’s E4 Leadership Culture.

Why Join Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, t