Senior Manager, Consumer Sales and Services

Job Description

Ingram Content Group (ICG) is hiring a Sr. Manager, Consumer Sales to join our team and can be based in LaVergne, TN (Greater Nashville Area) or NYC area. We’re looking for this individual to lead the sales and service strategy and execution for ICG’s new consumer marketing services business.

Working within an entrepreneurial team at Ingram, the Sr. Manager will lead development of long-range strategies and activities that achieve ICG’s revenue goals for the consumer marketing business. The Sr. Manager will oversee the growth of the sales program, including developing the sales strategy for new and existing products, expanding the pipeline, managing financial reporting, formulating and adjusting standard operating procedures, and leading the sales and account management teams

Do you have experience working with booksellers?  Have a passion for helping publishers succeed?

Ingram offers fully integrated and relevant solutions for client publishers.  Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.  Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. 

The world is reading, and it is our goal to connect as many people as to possible to the books they want.  If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Required Qualifications:

• Bachelor’s degree or directly related year-for-year experience
• 6 years of sales experience
• 3 years prior experience leading/managing project teams

Preferred Qualifications

• Experience working in the publishing industry
• Experience working with a start-up organization
• Experience with Salesforce Sales Cloud
• Experience with digital advertising

Key Responsibilities:

• Develops and manages strategy and sales of consumer marketing services to publishers, self-published authors, and other relevant targets, adjusting strategy to account for publisher size and Ingram relationship.
• Recruits, trains, supervises and coaches hired and contracted sales and account management teams
• Identifies and engages with publishers to develop new business opportunities and build a pipeline
• Leads the building and maintaining of the consumer marketing services program, including coordinating with marketing managers and account managers on execution/operational plans and sales support needs
• Advises product manager and IT resources, including external providers, on customer needs, development priorities and features
• Uses a data-driven approach to setting the standard operating procedure for the consumer marketing business, modifying it when appropriate in reaction to the changing business
• Provides management thorough reporting on consumer marketing services to include current results against projections, opportunities with current and prospective clients, challenges and suggested resolutions on a continuous basis.
• This list is not exhaustive

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Avid reader? Numerous opportunities to engage with books and authors
  • Discounted offers to self-publish with IngramSpark®!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, an