Associate Director of Nursing (Elk Ridge) - Flagstaff - Administration

JOB PURPOSE: The Associate Director of Nursing (Elk Ridge) under the guidance of the mission, vision, and cultural beliefs of Elk Ridge manages the administrative clinical operational activities of health centers as assigned. The Associate Director of Nursing (Elk Ridge) manages nursing practice in the delivery of high-quality healthcare services to Elk Ridge Health patients. In this role, the Associate Director of Nursing (Elk Ridge) demonstrates a commitment to providing these services to a diverse range of patients in support of the mission, vision, and values of Elk Ridge Health. The Associate Director of Nursing (Elk Ridge) may provide nursing services to patients and will work with the health care team to coordinate high-quality and effective clinical and non-clinical services as a Registered Nurse under the policies and procedures of the Arizona State Board of Nursing and those of Elk Ridge Health Center.
The Associate Director of Nursing (Elk Ridge) works with administrative supervision and has discretion and independent judgment authority with respect to matters of significance for the assigned department in respect to the resolution of work problems involving departures from standard policies, interpretations, or procedures within the functions and processes for which they are accountable and responsible within the scope of authority and responsibility for the position.
Job Functions:
• Identifies care gaps within the population of Elk Ridge centers and develops Action plans.
• Promotes public health and disease prevention through community outreach and the use of technology.
• Identifies determinants of health as it relates to health disparities and develops action plans tracking rates of illness, death, chronic conditions, behaviors, and other types of outcomes.
• Manages administrative clinical operational activity, programs or projects, and administrative assignments supporting the Health Center’s operations to ensure the highest standards of excellence.
• Implements and maintains a Continuous Quality Improvement approach to all clinical administrative operations; continuously gathering and assessing data for use in improving individual and department performance, as well as contributing to the development of more efficient and effective service delivery.
• Ensures patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times.
• Assures that all staff members are provided with initial and ongoing training supporting patient confidentiality.
• Leads and directs the daily clinical practice within nursing such as:
◦ Provides guidance, leadership, and supervision to a diverse group of health care professionals by fostering an open environment for teamwork and communication.
◦ Ensures a high level of productivity; continually monitoring the service operations of the center.
◦ Manages clinical care, behavioral health operations and staffing coverage
◦ Monitors and supervises the use of universal precautions and Infection Control standards to ensure full compliance and adherence with established standards and policy.
◦ Provides guidance and direction in resolving operational issues or problems.
• Leads the development and implementation of measurable goals and objectives, as well as policies and procedures for all operational areas.
• Develops and implements tactical action plans that support the goals and objectives of the organization.
• Collaborates on the development, implementation, and oversight of medical protocols, clinical operations, and fiscal performance for the Health Center.
• Functions as an EPM and EHR super user working closely with Information Technology to ensure that appropriate training, error monitoring, and processing corrections are developed and implemented in a timely and effective manner.
• Responsible for the delivery of coordinated and integrated quality health care services for Elk Ridge Health patients.
• Develops and enhances effective relationships which support and meet the customer service expectations.
• Advocates and supports the coordination of services with community agencies and referral resources to meet patient service needs.
• Identifies appropriate resources to provide education to patients, their family members on active participation in their health care services.
• Monitors patient service feedback; actively engages patients on service experience and quality; receives and resolves patient complaints on service; plans and implements service improvement opportunities.
• Possesses a comprehensive knowledge of legal issues related to the operation of the Health Center, ensuring compliance with regulatory agency standards and requirements; develops