Manager, Strategic Data

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary:

The Manager of Strategic Data will be responsible for supporting the leaders of Heartland’s Operations teams with business process improvement, data analysis, and developing business intelligence (BI) tools as well as supporting providing analysis of such data to senior Heartland management. They will work to gather, analyze, and translate data that has been collected regarding Heartland’s initiatives and production into a format to enable better business decisions.

Primary Responsibilities/Objectives:

• Coordinate with leadership team to identify critical data to capture and report on

• Manage and provide support to a team of Data Analysts executing towards a similar goal

• Consolidate and summarize data for business decision making and continuous improvements

• Create graphical representations of data/analysis for easy consumption

• Perform statistical analysis (correlation, regression, or time series analysis)

• Inspect and cleanse data for accuracy and quality

• Some data ETL/ELT responsibilities as needed

• Other responsibilities as assigned

Core Competencies:

• Strong understanding of reporting requirements and structural hierarchies for reporting in a collaborative environment. Query, analyze and transform complex data sets to optimize dashboard flexibility and performance.

• Rationalize and identify use cases for developing data visualization, including identifying different personas for each use case.

• The candidate will work with large amounts of data: facts, figures, and number crunching. The candidate will need to see through the data and analyze it to find conclusions.  One needs to be strong in logic and mathematics.

• Communication Skills: the candidate will be expected to present their or the team’s findings or translate the data into an understandable document. This candidate will need to write and speak clearly, easily communicating complex ideas.  Needs to possess the ability to work in a team environment as well as individually.

• Critical Thinking: the candidate must look at the numbers, trends, and data and come to conclusions based on the findings.

• Presentation Skills: Ability to organize data and supporting information into visual representations that allow consumers to easily dissect and make decisions based on data provided.

• Attention to Detail: Data is precise. The candidate must be vigilant in their analysis to come to correct conclusions. Must make every effort not to only meet but also preempt customer needs.

• Strong experience with hands-on building and deploying Tableau, Qlik, PowerBI or Spotfire  data visualizations and dashboards

• Strong understanding of data visualization concepts. Thoughtfully connects these concept business metrics and KPIs to achieve business goals.

• Experience in relational database concepts with a solid knowledge of relational databases

Education/Experience:

• Position requires knowledge typically associated with a Bachelor’s Degree in Computer Science, MIS, Economics, Business, Mathematics, Statistics, related technical field, or equivalent work experience.

• 6+ years of applicable experience as a Data Analyst or similar role

• Advanced Tableau experience building robust dashboards

• Understanding of the Bankcard Industry or Commission Based Sales is a plus

• Financial services experience is a plus

• Management experience is a plus

 
Preferred Qualities:

• Motivated self-starter

• Detail oriented

• Cautious

• Consistent

• Tenacious

• Ability to manage a project

Heartland Qualities:

• Uncompromising honesty

• Approachable and willing to offer helpful solutions

• Ability to search relentlessly for better solutions

• Must handle constructive feedback well

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opport