Market Monitoring Technical Assistant (Remote)

Company Description

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety, and work/life integration of it employees and is proud to offer flexible work arrangements. This position would be eligible to participate in a hybrid or fully remote schedule.

Job Description

This position works closely with management and staff of the Department of Market Monitoring (DMM) to provide support services including preparing and filing reports and documents, gathering data, maintaining spreadsheets, databases and records.  Also responsible some administrative support such as coordination of meetings and communications, and periodic general office support.  Core duties requires proficiency and ability to acquire new skills in producing external quality reports using Mircrosoft Word and Excel graphing tools. The job requires willingness and ability to develop skills in various other software tools, information systems and market rules/processes as needed to help support DMM monitoring activities, and special studies or projects.  New skills needed are developed through on the job experience, training, self-study, and by working with other DMM staff.

 What You Will Be Doing:

• Manage process for production of high quality quarterly and annual market performance reports (including document production using Microsoft Word and Excel).
• Updates catalog documentation of charts and analysis used in annual and quarterly reports, including location of Microsoft Excel work files used in analysis.  Ensures all supporting files contain updated files.
• Gathers, organizes, and enters data as required; prepares documents and templates using Microsoft Word, prepares spreadsheets and presentations as required. 
• Assists other DMM staff in special studies, analysis or investigative projects by helping to compile and process data under direction of other DMM staff.
• Assistance with preparation and submission of Federal and State regulatory filings.
• Through on the job experience, training and self-study, develops ability to retrieve information from various ISO data systems , and proficiency in software tools and processes used for the DMM monitoring system (e.g. SAS Enterprise Guide).
• Develops proficiency in DMM's production space file management tool, and learns how to identify the various data sources and downstream dependencies.
• Provide administrative services for director and managers following established procedures and guidelines or brief instructions.  Works independently to perform administrative tasks and disseminate information as required.
• Maintains files for manager and department.  Assists in researching documents and information for department staff. 
• Assists in maintaining the department budget (tracking and review of monthly departmental budget expenditures) and preparing reports on metrics for the department.
• Demonstrates customer service and effective interpersonal skills in coordinating with administrative assistants and other staff; and communicates as required with management and the public.  May act as the central point of contact for the department.
• Responsible for tracking correspondence and data collection from Market Participants for periodic projects.
• Periodically provides support such as processing payments to contractors, expense reports and purchase requisitions in compliance with corporate policy.
• Attends business meetings, and collaborates with ISO colleagues to develop "best practices" policies and procedures, and to identify and resolve issues to help create a flexible and efficient organization.

Qualifications

Level of Education and Discipline:

• A high school diploma or equivalent (G.E.D.).  An Associate degree (A.A. or A.S.) or Bachelor's degree (BA, B