Sr. HR Generalist (49901)

Founded in 1984, Best Formulations LLC, a diversified nutraceutical and personal care company headquartered in City of Industry, California, is a contract manufacturer of thousands of branded SKUs, including high quality nutritional supplements including softgels, tablets, capsules, powders, teas, dietary supplements, and vegetarian softgels.

About the role:

We are a trusted partner to our customers when it comes to innovation and have one of the strongest R&D, product formulation and technical teams in the industry. We are recognized as the leader in plant-based softgel innovation and our ability to encapsulate difficult formulas. We seek out innovation across our entire business and pass that knowledge and expertise to our customers.

As a Sr. HR Generalist, you’ll be the heartbeat of our production workforce: building trust on the floor, ensuring operational compliance, and translating policy into people-first support. This is a boots-on-the-ground role that thrives in high-context, high-trust environments. 

How will you contribute:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Essential job functions and duties include, but are not limited to:

• Serve as the daily HR point of contact for manufacturing and production employees. 
• Monitor hourly workforce trends, including attendance, overtime, and morale shifts. 
• Audit timecards regularly for accuracy, compliance, and policy adherence. 
• Track missed meals and breaks; flag patterns for corrective action. 
• Prevent off-the-clock work through supervisor education and policy reinforcement. 
• Support employees through benefits enrollment, 401(k) setup, and life event changes. 
• Liaise with benefits vendors to resolve escalated issues on behalf of employees. 
• Intake and document all workplace injuries; initiate claims with insurance carriers. 
• Coordinate modified duty assignments in partnership with production leadership. 
• Maintain updated records of restrictions, RTW status, and case notes. 
• Track LOA requests and ensure timely delivery of required notices. 
• Partner with Legal/Compliance on high-risk or complex leave cases. 
• Log and track all leave types in HRIS and maintain audit-ready documentation. 
• Support safety investigations and assist in root cause analysis with EHS partners. 
• Participate in safety walks, track incident logs, and escalate unsafe conditions. 
• Conduct employee relations investigations with neutrality and discretion. 
• Draft objective summaries and action plans for ER cases. 
• Coach supervisors on how to document performance and behavioral concerns. 
• Run HRIS reports and support internal audits related to compliance. 
• Document all corrective actions, LOAs, WC cases, and HR communicat