Senior Benefits/ Retirement Analyst

Requisition ID: 17598

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

SRP (Salt River Project) is looking for a Benefits Analyst to join a dynamic and growing Human Resources team to help take us to the next level of great support for our employees. In addition to joining a team responsible for day-to-day administration of our employee benefit programs, we need your expertise in developing and implementing best in class solutions to our employees’ changing needs and desires.

The SRP Benefits team provides direct support to employees, retirees, and other plan participants by managing our benefit programs, troubleshooting issues, and assisting in the onboarding and offboarding of employees. The Benefits team manages relationships with several benefit vendors, consultants and collaborates with internal departments such as Talent & Acquisition, Compensation, Payroll, Employee Relations, administrative support for SRP’s Board & Council, Accounting, and IT support teams. Our small, dynamic, and effective team connects participants to top tier benefits and services as part of the overall employee total rewards program.

As a Benefits Analyst at SRP you will be responsible for the support and administration of SRP's Health & Welfare benefit plans which include medical, dental, vision, behavioral health, and life and disability. You will use your benefits knowledge & expertise to provide day-to-day support to our employee benefits programs, plan compliance, monthly benefit budget analysis and billing as well as providing outstanding customer service to our employees.

What You'll Do

• Act as a subject matter expert and provide excellent customer service to SRP employees and retirees through the timely and accurate resolution of employee benefits inquiries.
• Answer phones and respond to emails for general employee questions and requests. Assist members in processing life events, and other basic benefits transactions.
• Administer the offboarding of employees and educate retirees on Retiree medical benefits.
• Review and work closely with payroll to administer payroll deductions and elections, including support of non-payroll participants.
• Provide support to ongoing project-related initiatives for SRP's core benefits.
• Assist in the administration of SRP’s Health and Welfare benefit plans consistent with SRP’s strategy and business plans.
• Conduct research and analysis and make recommendations for benefit plan enhancement with an underst