Sales Operations Manager

We work with North American and global mobile operators and CPaaS companies to register Application-to-Person (A2P) text messaging Campaigns. We are a profitable startup with a dynamic environment. Our products are both platform and API based and address different stakeholders in the telecommunication/CPaaS industries.

This position will report to the VP of International Sales and will lead the Sales Operation department, this role will interact with the other areas of the company at all times and will be the liaison between Sales and the internal areas and processes.

Looking for candidates in the East Coast or Central European time zones

Responsibilities:

• CRM use and analysis to create reports and track activities of the Sales team
• Success in running project timelines, communicating across business units and partners
• Be able to lead Steering calls while Managing a Project Plan of several Stakeholders.
• Experience in owning initiatives and creating alignment across teams
• Be able to manage the process of Statements of Work and RFPs and work across the different internal teams involved (Product, IT, Operations, etc.)
• Proactivity to improve/establish Sales Operation Processes and documentation to make the Sales team interact with the rest of the areas more efficiently.
• Display excellent communication and customer service skills enabling you to successfully interact with clients as well as internal customers and answer their queries.
• Help build content for meetings/QBRs—data and performance stats.

Requirements

• University degree or equivalent work experience
• Experience within a technology sales related role (telecom industry)
• Entrepreneurial, proactive and creative approach to work
• At least 2-3 years of experience in CRM solutions on the Sales side
• Knowledge in Microsoft Office apps, including Project
• Exceptional verbal and written communication skills (English)
• High energy level and being self-motivated

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Work From Home

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