Revenue Operations Analytics Lead, Americas
CopelandAbout the role
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are seeking a strategic and highly analytical leader to build and scale the analytics foundation for our Americas and Controls Solutions businesses.
This role will lead KPI development, deliver executive-level insights, and enable data-driven decision making across Sales, Marketing, and Customer Success. You will partner closely with Sales Operations, business leadership, and the Analytics Team (BI, Data Science, and Intelligent Automation) to establish a consistent source of truth, improve pipeline visibility, and drive execution.
In addition, this role will serve as the business-side champion for AI in Revenue Operations, covering both analytical AI (predictive and prescriptive models) and Generative AI (Copilots and agents) that automate or augment revenue workflows. You will define business problems, partner with the Analytics Team to shape requirements, validate solutions, and drive adoption across both insights and AI-enabled workflows.
KEY RESPONSIBILITIES:
Analytics Strategy & Business Insights:
Translate business questions into structured analysis and actionable recommendations
Identify key drivers of pipeline health, growth, and performance gaps
Deliver clear, executive-ready insights to inform strategic decisions
KPI Governance & Data Ownership:
Lead development and standardization of core revenue metrics (pipeline, conversion, coverage)
Partner with RevOps leadership to maintain a consistent, trusted source of truth
Drive alignment of data and metric definitions across systems and teams, maintaining a documented business glossary for revenue KPIs
Pipeline & Performance Analysis:
Analyze pipeline health, stage progression, and conversion trends
Diagnose root causes of performance issues across segments and regions
Partner with Sales leadership to improve pipeline quality and execution discipline
Reporting & Dashboard Ecosystem:
Lead development of scalable, automated dashboards and reporting
Ensure timely, accurate visibility for leadership and business stakeholders
Partner with BI and data resources to improve data models and usability
AI Strategy for Revenue Analytics:
Lead the adoption of both analytical AI (e.g., segmentation, pipeline risk) and Generative AI solutions (Copilots, agents, assistants) across RevOps
Define and prioritize high-impact use cases where AI improves decision speed, quality, or scale
Partner with Data and Analytics teams to translate problems into clear requirements, validate model and agent outputs against business reality, and confirm fit for purpose.
Own change management and adoption by embedding AI outputs into workflows, training users, and measuring business impact
Distinguish where analytical AI vs. Generative AI (Copilots/agents) is the right solution, recognizing differences in design, governance, and adoption
Team Leadership & Development:
Manage and develop a small team of analysts, providing coaching and clear priorities
Ensure team output balances reporting efficiency with high-impact insights
Establish best practices for analysis, data quality, and stakeholder communication
Allocate resources across ad hoc analysis, reporting, and strategic initiatives
Cross-Functional Partnership:
Partner with Sales Ops, Analytics, Data Engineering, Marketing, Finance, and Enablement to align on insig
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s