Administrative Supervisor - Primary & Specialty Care, Porter Ranch
UCLA HealthAbout the role
General Information
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Primary Duties and Responsibilities
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Under the supervision of the Administrative Director or Manager, this role serves as the Team Leader for an assigned area. The position coordinates the activities of staff supporting the clinic and works closely with faculty and residents to support high-quality patient care, resident education, and patient satisfaction. Responsibilities also include performing a full range of administrative and support functions, such as assisting with the coordination of patient flow from registration through discharge. As an integral member of the clinic team, this role helps ensure efficient outpatient operations and a positive experience for patients.
Salary Range: $31.51-62.64/hourly
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Job Qualifications
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Required:
- Team Building Skills to include prior supervisory experience
- Working knowledge of medical insurance plans and types of coverage provided
- Working knowledge of Epic CareConnect systems to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports
- Knowledge of Medical Terminology
- Ability to maintain Charge Worklist in CareConnect
- Ability to maintain Charge Document Reconciliation Process
- Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.
- Skill in prioritizing assignments and managing multiple tasks.
- Ability to work effectively as a member of a team in order to provide effective patient care.
- Skill in monitoring complex clinician appointment schedules.
- Ability to elicit salient clinical information such as presenting complaints from patients and referring professionals, and make appropriate assignments b
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