About the role
We are looking for Operations Associates to join the Amazon Fresh & Amazon Now team, supporting the rapid expansion of Amazon's grocery and quick commerce services across India. You will play a critical role in executing store launches across multiple cities by managing service area planning, tech onboarding, testing, and operational migrations.<br/><br/>This is a high-impact role in a fast-paced environment where you will directly contribute to the growth of Amazon's grocery and quick commerce business in India. You will work closely with cross-functional teams including technology, operations, and business stakeholders to ensure smooth and timely store launches at scale.<br/><br/><br/>Key job responsibilities<br/>- Plan and execute end-to-end store launch operations across multiple cities, ensuring timely go-lives aligned with business expansion targets.<br/>- Define and manage store service areas by analyzing geographic, demographic, and demand data to maximize coverage and delivery efficiency.<br/>- Coordinate onboarding for new store locations.<br/>- Drive operational readiness checklists and milestone tracking to ensure all launch. prerequisites are met before go-live.<br/>- Collaborate with cross-functional stakeholders to resolve blockers and maintain launch timelines.<br/>- Build and maintain scalable SOPs, playbooks, and trackers to standardize the launch process across geographies.<br/><br/>About the team<br/>The team manages store launch operations for Amazon Fresh (supermarket format) and Amazon Now (quick commerce). We are responsible for end-to-end launch planning including service area design, technology onboarding, quality assurance testing, and operational migrations. The team is scaling rapidly to support Amazon's grocery and quick commerce expansion across India.