About Our Job

The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.

For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.

Employees may be asked to work at any of our locations due to emergency situations, fill leaves/vacancies, operational needs, etc.

DPL is hiring a Part-Time (20 hr) Library Assistant II for the Valdez-Perry Branch.  You will be spending most of your time at customer-facing service points, welcoming a diverse population with respect and dignity, and creating a safe library space where all are free to explore and connect. You’ll make positive experiences for library customers by checking out and returning books, registering customers for library cards, ordering books and other library materials from other agencies, and responding to customer questions about using library resources. You will assist customers with both library and personal technology.

You’ll use library technology and other tools to efficiently process and route library materials with accuracy and attention to detail while staying current on circulation policies and procedures. You’ll grow as you support the library's goal of being a learning organization by participating in approved learning opportunities, and support through action the Library's mission, vision and values and goals. You’ll assist with shelving, collection maintenance, and outreach projects. 

About Our Branch

The Valdez-Perry Branch Library is a dynamic hub in the middle of the Elyria neighborhood but also serves the Globeville and Swansea communities. We are committed to offering services that demonstrate the library’s values of Connection, Curiosity, Equity, Stewardship, and Welcoming in action. We have people of all ages but have a big presence of young people that use our resources to fulfill their needs. We offer valuable service to our neighbors in Spanish and English (computers, tech help, printing and copying, and more) while doing outreach to the community as a whole. We work together with our community partners to find ways to connect people with resources in our service area.

About You

Our ideal candidate has:

• Ability to thrive in an active work environment with constant public contact. Excellent interpersonal skills, positive attitude, cultural sensitivity, compassion, and a sense of humor when working with customers and colleagues of all ages and backgrounds.

• The ideal candidate will be able to meet customers where they are with a compassionate and trauma informed lens in particular customers experiencing homelessness, substance misuse, and mental health issues.

• Ability to work closely with a team to complete daily, weekly and monthly tasks.

• Ability to use workplace technology effectively including email, calendar, internet, databases, video conferencing, and other software, plus a willingness to learn new technology as needed.

• Skill in communicating and presenting information to customers with varying levels of experience and knowledge using principles of Trauma Informed Care

• Skill in cash and credit card handling and making simple mathematical calculations.

• Ability to adapt to the ebb and flow of materials intake and stay focused on repetitive tasks in a busy and physically-demanding environment.

• Ability to prioritize and creatively solve problems with attention to detail.

• Ability to pass a background check after the offer to hire has been made.

• A demonstrated commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.

Minimum Qualifications:

Education requirement: Graduation from high school or the possession