Insurance Technician 3

Posting number: 2026-05941

Department: Office of the Insurance Commissioner

Division: Rates & Forms

Job classification: INSURANCE TECHNICIAN 3

Posting type: Open & Promotional

Categories: Customer Service, Insurance

Summary

This recruitment will remain open until  August 3, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on July 27, 2026. It is in the applicant’s best interest to submit materials as soon as possible

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks 1 qualified individual for the Insurance Technician 3  position. This role is within the Rates, Forms, and Provider Networks Division and is based out of our Tumwater Office.

We are an employer of choice! Here’s why:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

About the Position 

This is more than just a job—it’s a chance to make a difference every day by protecting people and ensuring they get the coverage and care they deserve.

This recruitment may be used to establish a qualified pool of candidates for Insurance Technician 3 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $3,752 - $5,011. 

Benefits & Perks

• Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
• Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
• And more! Explore our website for additional benefits: https://www.insurance.wa.gov

Examples of duties

The duties of the position include, but are not limited to: 

• Receive insurance filings through SERFF (on-line filing system).
• Examine and research complex provider contract, rate, rule and form filings to verify they meet OIC filing policies/procedures and statutory and regulatory requirements. 
• Independently determine type and line of insurance (Health & Disability, Life and Annuity, and Property & Casualty) and type of provider (template, negotiated, intermediary) or benefit management contract (service, provider network) and audits filing for completeness.
• Independently determine if required components are included, depending on the type of insurance.
• Reject or accept SERFF filings according to department and NAIC procedures.
• Compose detailed correspondence and/or call insurance companies/agents; explain insurance rules, regulations and procedures, answers detaile