Food & Beverage Supervisor

Overview

As the supervisor at the resort restaurants, you'll be responsible for providing leadership and guidance to the front-of-house team. Working closely with the Restaurant Manager, you'll assist in training and providing team oversight. With a passion for guest service, you'll lead the team in the creation of memorable dining experiences for our guests. 

 

About Everline Resort & Spa 

Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region.  

Our on-site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season.   

Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connect throughout the area.  

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes: 

• Discounted Palisades Tahoe Ski Pass 

• Food & beverage, retail, and spa discounts 

• Free rentals on ski gear, ice skates, Nordic skiing, and golf course access 

• Discounted rooms at Hyatt and CoralTree Properties 

• An employee assistance program. 

• Paid sick time 

• Participation in a 401(k) plan with a company match. 

 

Responsibilities

• Work in conjunction with the Restaurant Manager to ensure outstanding customer service and profitability within the Restaurant operations daily 

• Comply with all Liquor and Labor regulations 

• Responsible for reinforcement of department and company standards through training including all Everline policies, procedures and safety regulations 

• Responsible for understanding POS system (InfoGenesis), updating changes and training staff in its use 

• Responsible for the correct administration and supervision of restaurant reservations 

• Responsible for the proper use of supplies, materials, and equipment 

• Attends all meetings required of Department Leaders 

• Maintains a commitment to customer service and guest satisfaction 

• Assists in the development and execution of new promotions, events, etc.  

• Responsible for the service standards of the outlets 

• Maintains strong knowledge of hospitality trends, especially in food & beverage 

• Monitors Revinate scores, shares with team and ensure service standards are met 

• Assists with scheduling and payroll for all outlets Adjust daily staffing levels as appropriate 

• Provides prompt follow-up to all guest concerns 

• Touches tables in all outlets to strengthen guest relations 

• Maintains a safe and pleasant work environment  

• Assists in managing Outlet F&B storage 

• Works closely with purchasing to ensure proper cost control and quality product 

• Recommends discipline and/or termination when appropriate of team members to management 

• Resolves guest issues promptly and with great care and effectiveness 

• Offers warm and sincere welcome/farewell to all guests of Everline Resort including use of guest name & good eye contact with each guest 

• Maintains an up to date working knowledge of all resort amenities as well as any special events 

• Interacts with resort staff in a professional manner, assisting other departments with necessary information 

• Remains alert, courteous and helpful to the guests and colleagues at all time 

• Performs other duties as assigned 

Qualifications

• Must be 21 years of age or older 

• Must be able to read, write and speak English 

• Ability to work a flexible schedule that may include ev