Associate Director of Admissions - Wesley Seminary

Job Title: Associate Director of Admissions - Wesley Seminary

Reporting Relationship: Director of Admissions - Wesley Seminary

Unit: Wesley Seminary

Department: Wesley Seminary Enrollment

Campus Location: Wesley Seminary, Marion, IN

Summary of Position:    This position leads a team of recruiters with the responsibility to meet or exceed established new student enrollment goals. The primary focus is to train and develop a team to cultivate leads and convert them into students while representing the values of the institution and serving the needs of the student.

Duties and Responsibilities

• Team and Culture
  • Works with the Director of Admissions to develop a high-performance team and culture that models the posture and values of Wesley Seminary
  • Encourages creativity, strategic thinking, planning, execution, and leadership development across the admissions team
  • Encourages a loyal, honest, trustworthy, and hard-working atmosphere
  • Implement a system of accountability that assists admissions counselor in making progress towards enrollment goals on a weekly basis
• Admissions Strategies
  • In collaboration with the Director of Admissions, implements the recruitment plan that aligns WS and program goals, lead generation tactics, and recruitment operations
• Admissions Operations
  • Oversees the recruitment process for WS programs, including related communications, contact strategies
  • Monitors and adjusts lead queues to effectively impact admissions outcomes
  • Assists the Director of Admissions with conference/event sponsorship, attendance, travel arrangements, and team member assignment 
• Performance Tracking
  • Leads a data-informed performance system to track progress toward goals and adjust recruitment strategies
  • Gives leadership to forecasting enrollment trends
  • Leads on the design and tracking of enrollment key performance indicators (KPIs) to include metrics which assess enrollment counselor and funnel performance
  • Monitors outcomes and KPIs on a consistent basis
  • Evaluates and reports on the performance of the admission team on a monthly, quarterly, and annual basis 
• Technology
  • Oversees the team and strategy for admission/enrollment technologies, with specific attention to Salesforce and the associated tools and processes
  • Ensures the development and advancement of a comprehensive technology platform to provide an efficient and scalable admission/enrollment infrastructure 
• Training & Development
  • Collaborates directly with training staff to design, enhance, and evaluate initial and ongoing training and development for the admissions staff 
• Player/Coach
  • Sees self as both a player on the admissions team doing enrollment/admissions and over-seeing enrollment/admissions o Carries a recruitment load of 25% of a full-time recruiter

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Bachelor’s Degree Required
• Master’s Preferred

Experience

• Minimum of five (5) years of management experience preferred
• Minimum of five (5) years of enrollment-related experience preferred

Required Skills

• Communication Skills
• Proficiency in oral and written communication
• Demonstrated ability to speak before audiences of all sizes and influences
• Interpersonal Skills
• Exceptional interpersonal and customer service skills
• Well-rounded problem solving and conflict resolution skills
• Demonstrated ability to develop trust, nurture relationships, and demonstrate professional maturity in difficult situations
• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Demonstrated ability to work with colleagues who represent a diversity of work and conflict resolution styles
• Executive Skills
• Demonstrated analytical skill set to assess data and develop action plans
• Demonstrated ability to execute strategies and initiatives as evidenced by project management skills
• Demonstrated ability to initiate change and determine new opportunities
• Demonstrated ability to bring different groups together to solve new problems

IWU Kingdom Diversity Statement

IWU, in covenant with G