Business Commercialization Coordinator

Description

At American Packaging Corporation (APC), you’ll find the packaging career you’ve been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC’s longstanding success is fueled from the inside out. We’re constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America’s awards for 12 years in a row. It’s how and why we engage the best and brightest talent to continue propelling our shared success into the future.

LOCATION: Columbus Center of Excellence

SUMMARY: Coordinates business commercialization activities for American Packaging Corporation

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Coordinate Scale-Up/Commercialization functions.  
•  Establish and participate in all necessary conference calls and meetings pertaining to commercialization of new business.
• Coordinate the efforts of all departments related to FG item creation and Master Estimate creation within the Workfront and Radius environments. 
• Coordinate business commercialization issues, including but not limited to: customer service, logistics, graphics, customer and internal specs, HR & delivery date improvement and demand planning/forecasting.  
• Understand and analyze business success/effectiveness of pre-commercialization trial program.
• Understand job/production costs to drive sound business decisions.
• Investigate and Analyze customer related inquires. Expedite information to customer, sales representative, and/or manufacturing including, but not limited to: HR date communication, graphics availability, price quotations, samples, or any other pertinent information necessary in commercializing new business.
• Identify and implement systems/processes that provide best business practices as it relates to customer order entry, order pricing, inventory reporting, technical specifications, and graphics specifications.
• Correspond with company sales force and field technical service group as needed to address customer support issues as it relates to onboarding new business.
• Contact other departments, locations, and resources (within the organization and external) to obtain and provide information.
• Assist in generation of account specific reports including but not limited to inventory of finished goods, raw materials, order status as needed and any other reports per customer needs and requested.
• If applicable, establish and maintain Vendor Managed Inventory programs through weekly reporting to customer.  
• Solve problems, analyze situations/ customer behaviors, and prioritize responsibilities accordingly.
• Good communication skills, both verbal and written
• Any other assigned responsibilities.  

Requirements

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Ideal candidates will possess an associate degree from a two-year college or university or equivalent experience. 2 to 5 years related experience in the flexible packaging industry which include a combination of experience in the following areas: Inside Sales/Customer Service, Marketing, Pricing, Graphics, Logistics and Technical. The ideal candidate will also have three to five years Project Management experience coordinating a multitude of customer items across multiple markets.

FOOD SAFETY TRAINING REQUIREMENTS

Food Safety Training, consisting of the GMP/PPE/Food Safety Policy, HACCP Plan and SQF System is provided to all personnel at the time of hiring. Refresher training is completed annually, based on the anniversary month of the employee’s date of hire. Completion of this training is a condition of employment.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management and/or clients and custom