Technical Team Lead - Enterprise Platforms - ServiceNow/Salesforce/Sitecore

Company

Federal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.
The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person. Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance.

What we do: 

The Enterprise Platforms and Capabilities (EPC) Technology Group function provides leadership to promote innovation and maturity of software development in support of the product and enterprise platform delivery teams for the NY Fed.

EPC is comprised of Enterprise Data Platforms and Enterprise Platforms divisions. The Enterprise Platforms division supports the Bank’s mission-oriented business groups and enabling functions by providing solution development on key Enterprise Platforms. Our enterprise platforms division enables key business capabilities including content management, constituent relationship management, workflow management, and governance and risk compliance.  Our data platforms division enables delivery of enterprise data capabilities supporting our data strategy, including data management and analytics offerings.  All our platform teams (also known as product squads) operate in an agile operating environment where DevSecOps principles promote collaboration across the business and various technical teams to deliver the highest business value.  Our teams are focused on increasing speed to market while continuously improving quality, security, and resiliency.

Your role as the Technical Team Lead - Enterprise Platforms - ServiceNow/Salesforce/Sitecore: is a multi-faceted role, you will play a pivotal part in leading and supporting the team, providing technical expertise, driving best practices, and ensuring successful delivery. As a hands-on team member and a leader, you will strike a balance between managerial responsibilities, mentoring and software development. Reporting to the Enterprise Platforms Delivery Director, the individual in this role will have people management responsibilities for developers and quality engineers, while collaborating with other technology teams and Product Owners to deliver exceptional results.

Responsibilities:

• Technical Leadership: Act as a technical leader and subject matter expert, guiding the team's technical decisions, supporting the squad architect in maintaining architecture, and design choices. Establish frameworks to position developers and testers to succeed by prioritizing automation strategy. Share your knowledge and expertise to enhance the overall skill set of the team.
• Team Management: Lead and manage a team of developers and quality engineers, ensuring their growth and development. Provide guidance, instruction, and support, and contribute to performance reviews and goal-setting initiatives. Foster a collaborative and innovative team environment. Engage in team development, including coaching, training, and mentoring. Contribute to performance appraisals and support the career growth of squad members. Provide input to managerial decisions.
• Product Outcome Delivery: Diligently manage the end-to-end product delivery lifecycle, removing roadblocks for the team and empowering others to deliver by utilizing their core strengths. Drives DevSecOps principles and mindset, in addition to technical capabilities to accelerate delivery frequency and achieve product outcomes aligned with business priorities, meeting deadlines and quality standards.
• Technical Assistance: Provide hands-on technical support to squad members, helping to troubleshoot complex issues and providing guidance on best practices. Mentor and coach team members to improve their technical skills and software development expertise.
• Delivery Focus: Work collaboratively with the squad(s) to ensure successful delivery. Contribute to planning, estimation, and resource allocation, leveraging your technical expertise to overcome obstacles and achieve milestones.
• Active Development: Participate as a hands-on developer within the squad, contributing to coding, testing, debugging, and overall software development efforts. Balance your managerial responsibilities with your role as an active contributor to the team's deliverables.
• Best Practice Advocate: Drive the adoption of best practices, coding standards, and development methodologies within the squad. Conduct code reviews, offer constructive feedback, and ensure that the team's output adheres