Retail Lead Associate - Summer Season
Winter Park ResortAbout the role
Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.
Perks & Benefits:
- Free season pass to Winter Park and all Alterra Resorts
- Discounted friends & family tickets
- Medical, dental, vision, life, paid parental leave and more for eligible employees
- 401(k) plan with 100% company match - up to 4%
- Mental health resources for all employees
- Food & beverage and retail discounts
- Onsite employee childcare based on availability
- Discounted equipment rentals, pro-deals, and more
POSITION SUMMARY:
The Retail Lead Associate’s main responsibility is to coordinate the daily functions of the retail store assigned to him or her as directed by the Retail Manager and/or the Retail Supervisor for that store. He/she is part of the team that is responsible for the overall profitability of the entire store. He/she consistently follows policies and procedures as set forth in the Employee Handbook and in Retail Rental training.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
WAGE:
The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.
Hourly pay range: $20.50 per hour
ESSENTIAL DUTIES:
General Responsibilities
Able to meet daily, weekly, monthly, and yearly sales goals.
Performs goal setting and promotes up selling, add-on sales, and sell-through.
Handles guests problems and complaints professionally and resolves them in such a way to ensure our guests receive an excellent, quality filled resort and mountain experience.
Is a key holder for their specific location and is responsible for opening and closing when scheduled.
Oversees the daily cash register operations and insures accurate end of the day procedures and accounting of revenue.
Is responsible for maintaining store standards of cleanliness and staff behavior
Is responsible for maintaining neat and effective displays that promote sell-through.
Is responsible for presenting the store merchandise in a pleasing, polite manner, to the guest and assists in satisfying their product needs, wants and desires in order to insure an excellent, quality, and safe resort and mountain experience.
Attends product knowledge clinics during the normal store operating hours and after closing hours as needed.
Assists the Retail Manager/Supervisor in communicating with the Warehouse Supervisor and Buyer’s to insure the store is adequately stocked and supplied with sell-through merchandise.
Enforces department policy on controlling internal and external shrinkage.
Operates, w
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