Accounting Specialist Supervisor (WWS BOD)
Broward County GovernmentAbout the role
Posting number: 1414643
Department: PW WWS Bus Ops Accounting
Job classification: ACCOUNTING SPECIALIST SUPERVISOR
Posting type: External
Categories: Accounting and Finance, Public Works, Management, Office and Administrative Support
Summary
240_F_522944332_zKv9TjGNdrLiut9QuhMCay8i9JBDFoAH (002).jpg
The Water & Wastewater Services Business Operations Division is seeking a self-motivated Accounting Specialist Supervisor. This entry-level position requires general accounting experience and will be responsible for performing general accounting work, preparing accounting reports, working on revenue protection activities, collecting delinquent water and wastewater utility account payments, entering journal entries for approval, and ensuring that accounting transactions are completed in compliance with accepted accounting standards, policies, and procedures.
Duties for this position include but are not limited to: contacting customers to obtain utility payments and establish payment arrangements; monitoring "sewer-only" accounts to ensure that customers are connected to utility systems and current with monthly payments; processing utility refunds for WWS; monitoring third-party payment contracts between WWS and municipalities; researching and resolving un-cashed and stale-dated checks items; preparing spreadsheets for new WWS "sewer-only" customers to ensure compliance with utility connection and payment procedures; and using the WWS Peace Energy billing system to cross reference delinquent accounts and transfer balances to existing customer accounts.
The Accounting Specialist Supervisor also interact with internal/external customers in person, over the phone/email, and revenue protection functions continue and preventing utility accounts from becoming 120 days delinquent. Excellent verbal, written, interpersonal, and computer skills are a must.
Oversees the operations of sections to ensure proper procedures are being followed, accurate payments are posted, excellent customer service is provided, and the Division records are secure.
Works under general supervision, independently developing work methods and sequences.
Minimum Education and Experience RequirementsRequires two (2) years in accounts payable, accounts receivable, bookkeeping or closely related experience including six (6) months lead work/supervisory experience.
Special Certifications and LicensesA valid Florida Driver's License in good standing is required for duration of hire.
Preferences:
- Associate's Degree or higher in Business, Public Administration or closely related field.
- Certified Collections or Debt Specialist
- Certified Bookkeeper (CB)
- Certified Customer Service Professional (CCSP or other recognized Customer Service Certification)
- At least one (1) year of experience handling delinquent account collections and/or skip-tracing
- At least one (1) year of experience using Peace Plus or a similar utility billing software
- At least one (1) year of experience conducting title-searches
- At least one (1) year of experience using People Soft or a similar financial management software
Examples of duties
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Processes payments, reviews supporting documentation, inputs transactions, assists with difficult payments, and over sees production levels and efficiency; reviews, creates, updates, and implements procedures.
Attends to inquiries from customers, management, vendors; reviews research and corrects errors relating to payments, resolves payment matters for staff and staff of other agencies, responds to public records requests.
Creates reports from the accounting database for reconciliation of ledger accounts, vendor accounts and for use in responding to various inquiries; creates reports for production statistics.
Reviews and directs work flow by assigning duties for payment processing to each staff; amends and/or creates operating procedures a
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s