Trainer, Clinical Operations - Pittsburgh, PA

<p><strong>About the Role</strong></p> <p>We are seeking a dynamic and experienced Trainer to join our Clinical Operations Team. This role will be pivotal in ensuring the effective training and development of pharmacists and care coordinators on specialty pharmacy workflow and best practices. The Trainer will be responsible for designing the training strategy &amp; approach at House Rx, creating new training content, as well as maintaining and updating existing training materials to reflect current standards and guidelines. You will collaborate with key stakeholders to identify training needs and design comprehensive educational programs to ensure team members excel in their role. As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers.&nbsp;</p> <p><strong>What You’ll Do</strong></p> <p>Training Program Strategy:</p> <ul> <li>Design and implement a strategic training framework that aligns with organizational goals and addresses the specific needs of clinical staff.</li> <li>Develop a curriculum that incorporates adult learning principles and leverages various instructional methods, including e-learning, workshops, simulations, and on-the-job training.</li> </ul> <p>Training Program Development:</p> <ul> <li>Develop comprehensive training programs for internal and external team members on specialty pharmacy workflow, including dispensing, patient care, prior authorization and financial assistance processes, communication, technology, and adherence to regulatory requirements.</li> <li>Create engaging training content using various formats (e.g., presentations, e-learning modules, workshops) to cater to different learning styles and ensure effective knowledge transfer.</li> </ul> <p>Training Delivery and Facilitation:</p> <ul> <li>Conduct onboarding training sessions for new hires to ensure they are equipped with necessary skills and knowledge.</li> <li>Provide retraining and coaching sessions for existing employees identified as needing additional support or improvement.</li> <li>Deliver as-needed training sessions on specific topics related to clinical operations as they arise, ensuring timely response to evolving needs.</li> </ul> <p>Content Management and Maintenance:</p> <ul> <li>Regularly review and update existing training materials to reflect current industry practices, regulatory changes, and organizational updates.</li> <li>Work closely with subject matter experts to incorporate best practices and latest research findings into training content.</li> <li>Maintain a repository of training resources and ensure accessibility for all team mem